How many employees work at IContact BPO?
IContact BPO has approximately 652 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. IContact BPO’s total headcount has grown 11.1% from 587 employees in 2023 to 652 in 2026.
Is IContact BPO hiring right now?
No, IContact BPO is not actively hiring. IContact BPO had 0 active job postings in 2026, a 0.0% no change from 2025 — see job openings & hiring trends.
About IContact BPO’s Workforce
IContact BPO is a Business Services company that employs 652 people worldwide as of March 2026. It is the 10th-largest by headcount among its peers. Founded in 2015, the company is headquartered in Johannesburg, South Africa.
IContact BPO's workforce has grown 11.1% from 2023 to 2026, though it is down 1.3% year over year in 2026. Its workforce is concentrated most in Sub-Saharan Africa (98.7%), followed by North America (1.1%) and Northern Europe (0.2%).
IContact BPO's functional groups are Finance and Operations (51.7%), Engineering (27.4%), and Sales and Marketing (20.9%), with Finance and Operations growing fastest (up 1.1%). The average salary is $12,451, ranging from a median of $49,000 in North America to $9,000 in Sub-Saharan Africa, up 5.1% year over year in 2026.
IContact BPO's hiring activity held steady in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- Johannesburg, South Africa
- Founded
- 2015
- Industry
- Business Services
- Employees
- 652
- YoY
- -1.3% (-43)
As of March 2026
IContact BPO workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for IContact BPO. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsIContact BPO Annual Employee Count (2023-2026)
- IContact BPO had 652 employees in 2026, a 1.3% decline (-43) from 2025.
- IContact BPO had 671 employees in 2025, a 1.8% increase (-23) from 2024.
- IContact BPO had 694 employees in 2024, a 1.6% decline (-10) from 2023.
- IContact BPO had 704 employees in 2023, a 23.5% increase (+147) from 2022.
IContact BPO's total workforce has grown from 587 employees in 2023 to 652 in 2026.
IContact BPO quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 652 | -43 | -1.3% |
| 2025 | Q4 | 671 | -23 | +1.8% |
| 2025 | Q3 | 702 | -43 | -0.6% |
| 2025 | Q2 | 665 | -34 | +0.3% |
| 2025 | Q1 | 695 | +8 | +0.1% |
| 2024 | Q4 | 694 | -10 | -1.6% |
| 2024 | Q3 | 745 | +60 | +5.9% |
| 2024 | Q2 | 699 | +112 | +13.8% |
| 2024 | Q1 | 687 | +121 | +20.0% |
| 2023 | Q4 | 704 | +147 | +23.5% |
| 2023 | Q3 | 685 | +144 | +23.2% |
| 2023 | Q2 | 587 | +70 | +17.5% |
See IContact BPO's complete headcount history, including quarterly breakdowns.
Get the DataIContact BPO Employee Count by Region (2026)
Sub-Saharan Africa accounts for the largest share of IContact BPO's global workforce with approximately 99% of total employees, followed by North America and Northern Europe.
IContact BPO employees by region
| Region | Employees | % of Total |
|---|---|---|
| Sub-Saharan Africa | 640 | 98.7% |
| North America | 7 | 1.1% |
| Northern Europe | 1 | 0.2% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataIContact BPO Employee Count by Department (2026)
IContact BPO's employee groups are Finance and Operations (51.7%), Engineering (27.4%), and Sales and Marketing (20.9%).
IContact BPO employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 335 | 51.7% |
| Engineering | 178 | 27.4% |
| Sales and Marketing | 136 | 20.9% |
Compare IContact BPO's department mix to industry peers.
See Full DataIContact BPO Employee Salary by Region (2026)
IContact BPO's average employee salary is $12,451 globally. Employees in North America receive the highest compensation, with median pay approximately 3.9x the global average. Pay is lowest in Sub-Saharan Africa, at a median of $9,000.
IContact BPO median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $49,000 |
| Sub-Saharan Africa | $9,000 |
Unlock salary by role, level, and city — and compare to IContact BPO's industry peers.
Unlock Salary DataIContact BPO Job Openings and Hiring Trends (2023-2026)
- IContact BPO had 0 active job postings in 2026, a 0% no change from 2025.
- IContact BPO had 0 active job postings in 2025, a 0% no change from 2024.
- IContact BPO had 0 active job postings in 2024, a 200.0% decline (-10) from 2023.
- IContact BPO had 10 active job postings in 2023, a 107.7% increase from 2022.
- Hiring velocity in 2026: 0 new roles/month, up from 0 in 2025 and 1 in 2024.
IContact BPO's hiring activity held steady in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataIContact BPO Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across IContact BPO's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
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Frequently Asked Questions About IContact BPO
- How fast is IContact BPO growing?
- In 2026, IContact BPO's headcount shrank 1.3% to 652 employees, down from 695 in 2025.
- See the full headcount history
- Where are IContact BPO employees located?
- Most IContact BPO employees are based in Sub-Saharan Africa (98.7% of headcount), followed by North America and Northern Europe.
- Explore where the workforce is based
- What is the average salary at IContact BPO?
- The average employee salary at IContact BPO is approximately $12.5k per year.
- Analyze the salary distribution
- How many new job postings does IContact BPO open per year?
- In Q1 2026, IContact BPO opened 0 new job postings. In 2025, IContact BPO opened 0 new job postings — about 0 per month.
- Track hiring trends by role
- When was IContact BPO founded and where is it headquartered?
- IContact BPO was founded in 2015 and is headquartered in Johannesburg, South Africa.
- Compare IContact BPO to industry peers
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