How many employees work at Sercom?
Sercom Ltda. has approximately 3,625 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Sercom’s total headcount has declined 13.9% from 4,209 employees in 2023 to 3,625 in 2026.
Is Sercom hiring right now?
Yes, Sercom is actively hiring. Sercom had 27 active job postings in 2026, a 59.7% decline from 2025 — see job openings & hiring trends.
About Sercom’s Workforce
Sercom Ltda. is a Business Services company that employs 3,625 people worldwide as of March 2026. It is the 9th-largest by headcount among its peers. Founded in 1993, the company is headquartered in Sao Paulo, Brazil.
Sercom's workforce has declined 13.9% from 2023 to 2026, down 3.8% year over year in 2026. It fell to a low of 3,625 in 2026 Q1 before recovering. Its workforce is concentrated most in South America (94.8%), followed by Central America and the Caribbean (3.0%) and Southern Europe (0.5%).
Sercom's functional groups are Engineering (52.0%), Finance and Operations (36.1%), and Sales and Marketing (11.9%), with Sales and Marketing growing fastest (up 0.7%). The average salary is $7,412, ranging from a median of $48,000 in North America to $5,000 in South Asia, up 3.0% year over year in 2026.
Sercom's active job postings fell 59.7% in 2026 to 27, with new postings per month climbing from 15 in 2023 to 18 in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- Sao Paulo, Brazil
- Founded
- 1993
- Industry
- Business Services
- Employees
- 3,625
- YoY
- -3.8% (-260)
As of March 2026
Sercom workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Sercom. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsSercom Annual Employee Count (2023-2026)
- Sercom had 3,625 employees in 2026, a 3.8% decline (-260) from 2025.
- Sercom had 3,682 employees in 2025, a 1.4% decline (-176) from 2024.
- Sercom had 3,858 employees in 2024, a 0.7% increase (-156) from 2023.
- Sercom had 4,014 employees in 2023, a 2.1% decline (-317) from 2022.
Sercom's total workforce has declined from 4,209 employees in 2023 to 3,625 in 2026.
Sercom Ltda. quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 3,625 | -260 | -3.8% |
| 2025 | Q4 | 3,682 | -176 | -1.4% |
| 2025 | Q3 | 3,786 | -49 | +1.2% |
| 2025 | Q2 | 3,847 | -40 | +1.2% |
| 2025 | Q1 | 3,885 | -69 | +2.0% |
| 2024 | Q4 | 3,858 | -156 | +0.7% |
| 2024 | Q3 | 3,835 | -286 | -1.8% |
| 2024 | Q2 | 3,887 | -322 | -2.1% |
| 2024 | Q1 | 3,954 | -328 | -2.5% |
| 2023 | Q4 | 4,014 | -317 | -2.1% |
| 2023 | Q3 | 4,121 | -327 | -1.3% |
| 2023 | Q2 | 4,209 | -357 | -1.9% |
See Sercom's complete headcount history, including quarterly breakdowns.
Get the DataSercom Employee Count by Region (2026)
South America accounts for the largest share of Sercom's global workforce with approximately 95% of total employees, followed by Central America and the Caribbean and Southern Europe.
Sercom employees by region
| Region | Employees | % of Total |
|---|---|---|
| South America | 3,416 | 94.8% |
| Central America and the Caribbean | 109 | 3.0% |
| Southern Europe | 19 | 0.5% |
| South Asia | 17 | 0.5% |
| North America | 12 | 0.3% |
| Northern Europe | 8 | 0.2% |
| Sub-Saharan Africa | 7 | 0.2% |
| East Asia | 7 | 0.2% |
| Southeast Asia | 3 | 0.1% |
| Western Europe | 3 | 0.1% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataSercom Employee Count by Department (2026)
Sercom's employee groups are Engineering (52.0%), Finance and Operations (36.1%), and Sales and Marketing (11.9%).
Sercom employees by department
| Department | Employees | % of Total |
|---|---|---|
| Engineering | 1,875 | 52.0% |
| Finance and Operations | 1,301 | 36.1% |
| Sales and Marketing | 431 | 11.9% |
Compare Sercom's department mix to industry peers.
See Full DataSercom Employee Salary by Region (2026)
Sercom's average employee salary is $7,412 globally. Employees in North America receive the highest compensation, with median pay approximately 6.5x the global average. Pay is lowest in South Asia, at a median of $5,000.
Sercom median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| Western Europe | $55,000 |
| Northern Europe | $54,000 |
| North America | $48,000 |
| Eastern Europe | $35,000 |
| Southern Europe | $20,000 |
| East Asia | $18,000 |
| Central America and the Caribbean | $9,000 |
| Sub-Saharan Africa | $8,000 |
| South Asia | $5,000 |
| South America | $5,000 |
Unlock salary by role, level, and city — and compare to Sercom's industry peers.
Unlock Salary DataSercom Job Openings and Hiring Trends (2023-2026)
- Sercom had 27 active job postings in 2026, a 59.7% decline from 2025.
- Sercom had 27 active job postings in 2025, a 20.0% decline (-6) from 2024.
- Sercom had 33 active job postings in 2024, a 23.7% increase (+7) from 2023.
- Sercom had 26 active job postings in 2023, a 81.1% increase from 2022.
- Hiring velocity in 2026: 18 new roles/month, down from 32 in 2025 and 30 in 2024.
Sercom's active job postings fell 59.7% in 2026 to 27, with new postings per month climbing from 15 in 2023 to 18 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataSercom Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Sercom's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
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Frequently Asked Questions About Sercom
- How fast is Sercom growing?
- In 2026, Sercom's headcount shrank 3.8% to 3,625 employees, down from 3,885 in 2025.
- See the full headcount history
- Where are Sercom employees located?
- Most Sercom employees are based in South America (94.8% of headcount), followed by Central America and the Caribbean and Southern Europe.
- Explore where the workforce is based
- What is the average salary at Sercom?
- The average employee salary at Sercom is approximately $7.4k per year.
- Analyze the salary distribution
- How many new job postings does Sercom open per year?
- In Q1 2026, Sercom opened 54 new job postings. In 2025, Sercom opened 379 new job postings — about 32 per month.
- Track hiring trends by role
- When was Sercom founded and where is it headquartered?
- Sercom was founded in 1993 and is headquartered in Sao Paulo, Brazil.
- Compare Sercom to industry peers
Speak with a workforce expert about Sercom.
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