How many employees work at Raya Contact Center?
Raya Contact Center (RACC) has approximately 4,066 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Raya Contact Center’s total headcount has declined 13.6% from 4,706 employees in 2023 to 4,066 in 2026.
Is Raya Contact Center hiring right now?
Yes, Raya Contact Center is actively hiring. Raya Contact Center had 139 active job postings in 2026, a 71.2% increase from 2025 — see job openings & hiring trends.
About Raya Contact Center’s Workforce
Raya Contact Center (RACC) is a Business Services company that employs 4,066 people worldwide as of March 2026. It is the 9th-largest by headcount among its peers. Founded in 2001, the company is headquartered in Giza, Egypt and trades on the Egyptian Exchange.
Raya Contact Center's workforce has declined 13.6% from 2023 to 2026, down 0.9% year over year in 2026. It fell to a low of 4,066 in 2026 Q1 before recovering. Its workforce is concentrated most in North Africa (89.1%), followed by Arab States (9.3%) and North America (0.8%).
Raya Contact Center's functional groups are Finance and Operations (45.0%), Sales and Marketing (34.0%), and Engineering (21.0%). The average salary is $9,637, ranging from a median of $45,000 in North America to $6,000 in North Africa, up 5.9% year over year in 2026.
Raya Contact Center's active job postings rose 71.2% in 2026 to 139, with new postings per month cooling from 91 in 2023 to 87 in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
- Ticker
- Egyptian Exchange: RACC
- Headquarters
- Giza, Egypt
- Founded
- 2001
- Industry
- Business Services
- Employees
- 4,066
- YoY
- -0.9% (-276)
As of March 2026
Raya Contact Center workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Raya Contact Center. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsRaya Contact Center Annual Employee Count (2023-2026)
- Raya Contact Center had 4,066 employees in 2026, a 0.9% decline (-276) from 2025.
- Raya Contact Center had 4,239 employees in 2025, a 3.4% increase (+50) from 2024.
- Raya Contact Center had 4,189 employees in 2024, a 2.2% increase (-260) from 2023.
- Raya Contact Center had 4,449 employees in 2023, a 4.7% increase (-453) from 2022.
Raya Contact Center's total workforce has declined from 4,706 employees in 2023 to 4,066 in 2026.
Raya Contact Center quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 4,066 | -276 | -0.9% |
| 2025 | Q4 | 4,239 | +50 | +3.4% |
| 2025 | Q3 | 4,361 | +172 | +5.7% |
| 2025 | Q2 | 4,407 | +218 | +6.8% |
| 2025 | Q1 | 4,342 | -12 | +5.3% |
| 2024 | Q4 | 4,189 | -260 | +2.2% |
| 2024 | Q3 | 4,189 | -364 | +1.8% |
| 2024 | Q2 | 4,189 | -517 | +2.3% |
| 2024 | Q1 | 4,354 | -539 | +3.2% |
| 2023 | Q4 | 4,449 | -453 | +4.7% |
| 2023 | Q3 | 4,553 | -281 | +6.3% |
| 2023 | Q2 | 4,706 | -128 | +6.2% |
See Raya Contact Center's complete headcount history, including quarterly breakdowns.
Get the DataRaya Contact Center Employee Count by Region (2026)
North Africa accounts for the largest share of Raya Contact Center's global workforce with approximately 89% of total employees, followed by Arab States and North America.
Raya Contact Center employees by region
| Region | Employees | % of Total |
|---|---|---|
| North Africa | 3,569 | 89.1% |
| Arab States | 372 | 9.3% |
| North America | 30 | 0.8% |
| Eastern Europe | 11 | 0.3% |
| Pacific Islands | 8 | 0.2% |
| Sub-Saharan Africa | 8 | 0.2% |
| Central America and the Caribbean | 3 | 0.1% |
| Western Europe | 2 | 0.1% |
| Northern Europe | 2 | 0.0% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataRaya Contact Center Employee Count by Department (2026)
Raya Contact Center's employee groups are Finance and Operations (45.0%), Sales and Marketing (34.0%), and Engineering (21.0%).
Raya Contact Center employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 1,825 | 45.0% |
| Sales and Marketing | 1,380 | 34.0% |
| Engineering | 854 | 21.0% |
Compare Raya Contact Center's department mix to industry peers.
See Full DataRaya Contact Center Employee Salary by Region (2026)
Raya Contact Center's average employee salary is $9,637 globally. Employees in North America receive the highest compensation, with median pay approximately 4.7x the global average. Pay is lowest in North Africa, at a median of $6,000.
Raya Contact Center median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $45,000 |
| Pacific Islands | $42,000 |
| Arab States | $25,000 |
| Eastern Europe | $24,000 |
| North Africa | $6,000 |
| Sub-Saharan Africa | $3,000 |
Unlock salary by role, level, and city — and compare to Raya Contact Center's industry peers.
Unlock Salary DataRaya Contact Center Job Openings and Hiring Trends (2023-2026)
- Raya Contact Center had 139 active job postings in 2026, a 71.2% increase (+46) from 2025.
- Raya Contact Center had 93 active job postings in 2025, a 11.4% increase (+10) from 2024.
- Raya Contact Center had 83 active job postings in 2024, a 76.7% increase (+46) from 2023.
- Raya Contact Center had 37 active job postings in 2023, a 45.8% decline from 2022.
- Hiring velocity in 2026: 87 new roles/month, up from 85 in 2025 and 95 in 2024.
Raya Contact Center's active job postings rose 71.2% in 2026 to 139, with new postings per month cooling from 91 in 2023 to 87 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataRaya Contact Center Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Raya Contact Center's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
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Frequently Asked Questions About Raya Contact Center
- How fast is Raya Contact Center growing?
- In 2026, Raya Contact Center's headcount shrank 0.9% to 4,066 employees, down from 4,342 in 2025.
- See the full headcount history
- Where are Raya Contact Center employees located?
- Most Raya Contact Center employees are based in North Africa (89.1% of headcount), followed by Arab States and North America.
- Explore where the workforce is based
- What is the average salary at Raya Contact Center?
- The average employee salary at Raya Contact Center is approximately $9.6k per year.
- Analyze the salary distribution
- How many new job postings does Raya Contact Center open per year?
- In Q1 2026, Raya Contact Center opened 262 new job postings. In 2025, Raya Contact Center opened 1,018 new job postings — about 85 per month.
- Track hiring trends by role
- When was Raya Contact Center founded and where is it headquartered?
- Raya Contact Center was founded in 2001 and is headquartered in Giza, Egypt.
- Compare Raya Contact Center to industry peers
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