How many employees work at Support Services Group?
Support Services Group, Inc. has 3,713 employees, according to Revelio Labs workforce intelligence data. The YoY growth rate is -17.4%.
Data source: Revelio Labs Coverage: Global workforce Latest update: September 2025
About Support Services Group
Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Currently, we are strategically located in 10 countries with 20+ locations and 10,000+ employees. Our mission since day one has been to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide. We provide tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more! We have always been in pursuit of excellence and go to great lengths to recruit, train, and retain top talent. With an impressive and capable workforce, we ensure excellence at every interaction.
As of September 2025
Support Services Group
workforce metrics
Headcount
3.7k
Avg. Salary
$17.5k
Tenure
2.4yr
Growth Rate
-17.4%
Hiring Rate
Attrition Rate
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Employee Headcount
Interactive chart of Support Services Group annual worldwide employee count from 2023 to 2025.
- Support Services Group total number of employees in 2025 was 3,678.516, a 17.4% decline from 2024.
- Support Services Group total number of employees in 2024 was 4,203.275, a 11.5% decline from 2023.
- Support Services Group total number of employees in 2023 was 4,637.054, a 3.4% decline from 2022.
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Employee Geographic Breakdown
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Active Job Postings
Interactive chart of Support Services Group annual active job postings from 2023 to 2025.
- Support Services Group active job postings in 2025 was 464, a 41.0% increase from 2024.
- Support Services Group active job postings in 2024 was 351, a 23.6% increase from 2023.
- Support Services Group active job postings in 2023 was 277, a 59.9% decline from 2022.
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Employee Sentiment
Sentiment Topics
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