How many employees work at Premium Contact Center?
Premium Contact Center International Cote d'Ivoire SA has 3,000 employees, according to Revelio Labs workforce intelligence data. The YoY growth rate is -5.3%.
Data source: Revelio Labs Coverage: Global workforce Latest update: September 2025
About Premium Contact Center
Leading Customer Experience and Operations outsourcing provider in emerging markets, PCCI Group has quickly emerged as a key player delivering consistent and branded customer engagement. Founded in September 2001, the Group now has several locations across Africa and employs over 2,500 of people. We bring tailored value added solutions to our customers in the management of their customer experience with a range of capabilities in the areas of BPO contact centres, points of service and face-to-face interactions management, self-service and big data insights through our sites located in 20 locations across the globe. PCCI Group delivers its services primarily in English, French, with + 10 languages covered and has multiple fortune 500 companies as clients including European and African leaders in telecommunications, media, BFSI, energy, retail & tourism. PCCI Group is part of Teyliom Global Capital. More information can be found at www.pcci-group.com
As of September 2025
Premium Contact Center
workforce metrics
Headcount
3k
Avg. Salary
$7.3k
Tenure
3.6yr
Growth Rate
-5.3%
Hiring Rate
Attrition Rate
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Employee Headcount
Interactive chart of Premium Contact Center annual worldwide employee count from 2023 to 2025.
- Premium Contact Center total number of employees in 2025 was 2,980.566, a 5.3% decline from 2024.
- Premium Contact Center total number of employees in 2024 was 3,107.433, a 2.3% increase from 2023.
- Premium Contact Center total number of employees in 2023 was 3,040.989, a 0.9% increase from 2022.
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Employee Geographic Breakdown
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Active Job Postings
Interactive chart of Premium Contact Center annual active job postings from 2023 to 2025.
- Premium Contact Center active job postings in 2025 was 0, a 200.0% decline from 2024.
- Premium Contact Center active job postings in 2024 was 2, a 200.0% increase from 2023.
- Premium Contact Center active job postings in 2023 was 0, a 0% no change from 2022.
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Employee Sentiment
Sentiment Topics
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