How many employees work at Pentafon?
Pentafon has approximately 1,945 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Pentafon’s total headcount has grown 0.9% from 1,928 employees in 2023 to 1,945 in 2026.
Is Pentafon hiring right now?
Yes, Pentafon is actively hiring. Pentafon had 63 active job postings in 2026, a 65.3% increase from 2025 — see job openings & hiring trends.
About Pentafon’s Workforce
Pentafon is a leading Contact Center & Customer Experience Service Provider (CXSP).
We help businesses keep their customers happy by providing a seamless omnichannel experience.
With more than 18 years of experience operating Contact Centers for customer service, collection and sales, for large corporations. We have 2,600 stations in 7 centers in Mexico and Latin America, and certifications such as PCI-DSS Level 1, ISO 27001, ISO 18295, ISO 9001, Global CIC 2.0 Model, and ANSI/TIA 942 TIER II.
At our company, we prioritize people above all else. We believe that companies grow and succeed when their employees, customers, and suppliers also grow and succeed. That’s why we have the best team in the market: committed, capable, and dedicated to providing excellent service to our clients.
-
Pentafon es el proveedor líder de centros de contacto y experiencia al cliente (CXSP).
Con más de 18 años de experiencia operando Contact Centers para atención al cliente, cobranza y venta, para grandes corporaciones, ayudamos a las empresas a mantener contentos sus clientes brindándoles una experiencia omnicanal perfecta.
Contamos con 2,600 estaciones en 7 centros en México y Latinoamérica, y certificaciones como PCI-DSS Nivel 1, ISO 27001, ISO 18295, ISO 9001, SOC 2, Modelo Global CIC 2.0 y ANSI/TIA 942 TIER II.
Utilizamos tecnología de Genesys para brindar servicios omnicanal de alta calidad y continuidad gracias a nuestra infraestructura técnica en alta disponibilidad.
En nuestra empresa priorizamos a las personas por encima de todo. Creemos que las empresas crecen y tienen éxito cuando sus empleados, clientes y proveedores también crecen y tienen éxito. Por eso contamos con el mejor equipo del mercado: comprometido, capaz y dedicado a brindar un excelente servicio a nuestros clientes.
Sourced from Revelio Labs workforce data.
- Headquarters
- Cuauhtemoc, Mexico
- Founded
- 2005
- Industry
- Business Services
- Employees
- 1,945
- YoY
- -1.3% (-51)
As of March 2026
Pentafon workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Pentafon. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsPentafon Annual Employee Count (2023-2026)
- Pentafon had 1,945 employees in 2026, a 1.3% decline (-51) from 2025.
- Pentafon had 1,960 employees in 2025, a 1.3% decline (-47) from 2024.
- Pentafon had 2,007 employees in 2024, a 3.3% increase (+60) from 2023.
- Pentafon had 1,947 employees in 2023, a 2.1% increase (+33) from 2022.
Pentafon quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 1,945 | -51 | -1.3% |
| 2025 | Q4 | 1,960 | -47 | -1.3% |
| 2025 | Q3 | 1,960 | +17 | +0.7% |
| 2025 | Q2 | 1,964 | +30 | +2.1% |
| 2025 | Q1 | 1,996 | +62 | +3.0% |
| 2024 | Q4 | 2,007 | +60 | +3.3% |
| 2024 | Q3 | 1,943 | +0 | +0.2% |
| 2024 | Q2 | 1,934 | +6 | -0.2% |
| 2024 | Q1 | 1,934 | +31 | +2.8% |
| 2023 | Q4 | 1,947 | +33 | +2.1% |
| 2023 | Q3 | 1,943 | +10 | +3.4% |
| 2023 | Q2 | 1,928 | +19 | +4.0% |
See Pentafon's complete headcount history, including quarterly breakdowns.
Get the DataPentafon Employee Count by Country and Region (2026)
Pentafon employees by country
| Country | Employees | % of Total | YoY % |
|---|---|---|---|
| Mexico | 1,926 | 99.1% | -0.9% |
| Brazil | 8 | 0.4% | +55.2% |
| United States | 3 | 0.2% | -19.5% |
| Spain | 2 | 0.1% | +0.0% |
| Montenegro | 2 | 0.1% | +100.0% |
| Peru | 1 | 0.1% | +0.0% |
| France | 1 | 0.1% | -59.2% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataPentafon Employee Count by Department (2026)
Pentafon employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 901 | 46.9% |
| Engineering | 526 | 27.4% |
| Sales and Marketing | 495 | 25.8% |
Compare Pentafon's department mix to industry peers.
See Full DataPentafon Employee Salary by Region (2026)
Pentafon median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| Northern America | $47,000 |
| Central America and the Caribbean | $11,000 |
| Southern America | $5,000 |
Unlock salary by role, level, and city — and compare to Pentafon's industry peers.
Unlock Salary DataPentafon Job Openings and Hiring Trends (2023-2026)
- Pentafon had 63 active job postings in 2026, a 65.3% increase (-1) from 2025.
- Pentafon had 64 active job postings in 2025, a 8.1% increase (+5) from 2024.
- Pentafon had 59 active job postings in 2024, a 8.1% decline (-5) from 2023.
- Pentafon had 64 active job postings in 2023, a 87.6% increase from 2022.
- Hiring velocity in 2026: 133 new roles/month, up from 92 in 2025 and 39 in 2024.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataPentafon Employee Sentiment (2026)
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
Frequently Asked Questions About Pentafon
- How fast is Pentafon growing?
- In 2026, Pentafon's headcount shrank 1.3% to 1,945 employees, down from 1,996 in 2025.
- Where are Pentafon employees located?
- Most Pentafon employees are based in Mexico (99.1% of headcount), followed by Brazil and the United States.
- What is the average salary at Pentafon?
- The average employee salary at Pentafon is approximately $13.4k per year.
- How many people does Pentafon hire per year?
- In 2026, Pentafon opened roughly 1,596 new roles — about 133 per month.
- When was Pentafon founded and where is it headquartered?
- Pentafon was founded in 2005 and is headquartered in Cuauhtemoc, Mexico.
Speak with a workforce expert about Pentafon.
Book a DemoSee something that doesn't look right? Reach out and our team will review it.