Cupola Group MEA has 1,025 employees, according to Revelio Labs workforce intelligence data. The YoY growth rate is -5.8%.
Data source: Revelio Labs Coverage: Global workforce Latest update: September 2025
Cupola Teleservices is the UAE’s first and largest outsourced contact center services provider. Over 25 years ago, we set up the first outsourced contact center business in the region. The concept was so new that the idea had to be pitched to the authorities to get a business license. Today, we provide contact center outsourcing across all communication channels (not just voice), including email, chat, WhatsApp, social media and other digital channels. We also offer all of the value-added services around the contact center: technology, consulting, training and staffing. Our consulting includes implementing international and government quality standards such as the Global Star Rating System (7 Stars), Dubai Model for Government Services and ISO 18295.
As of September 2025
Cupola Group
workforce metrics
Headcount
1k
Avg. Salary
$22.5k
Tenure
3.6yr
Growth Rate
-5.8%
Hiring Rate
Attrition Rate
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