How many employees work at CCSI?
Call Center Services International LLC has approximately 5,162 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. CCSI’s total headcount has declined 0.9% from 5,210 employees in 2023 to 5,162 in 2026.
Is CCSI hiring right now?
Yes, CCSI is actively hiring. CCSI had 22 active job postings in 2026, a 83.9% increase from 2025 — see job openings & hiring trends.
About CCSI’s Workforce
Call Center Services International LLC is a Business Services company that employs 5,162 people worldwide as of March 2026. It is the 7th-largest by headcount among its peers. Founded in 2009, the company is headquartered in San Diego, California.
CCSI's workforce has declined 0.9% from 2023 to 2026, down 0.4% year over year in 2026. Its workforce is concentrated most in South Asia (54.2%), followed by Central America and the Caribbean (11.6%) and Sub-Saharan Africa (8.6%).
CCSI's functional groups are Engineering (41.6%), Finance and Operations (40.8%), and Sales and Marketing (17.6%). The average salary is $10,211, ranging from a median of $36,000 in North America to $3,000 in South Asia.
CCSI's active job postings rose 83.9% in 2026 to 22, with new postings per month climbing from 4 in 2023 to 14 in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- San Diego, California
- Founded
- 2009
- Industry
- Business Services
- Employees
- 5,162
- YoY
- -0.4% (-13)
As of March 2026
CCSI workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for CCSI. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsCCSI Annual Employee Count (2023-2026)
- CCSI had 5,162 employees in 2026, a 0.4% decline (-13) from 2025.
- CCSI had 5,177 employees in 2025, a 0.3% decline (-16) from 2024.
- CCSI had 5,193 employees in 2024, a 0.6% decline (-49) from 2023.
- CCSI had 5,242 employees in 2023, a 1.4% increase (+35) from 2022.
CCSI's total workforce has declined from 5,210 employees in 2023 to 5,162 in 2026.
Call Center Services International LLC quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 5,162 | -13 | -0.4% |
| 2025 | Q4 | 5,177 | -16 | -0.3% |
| 2025 | Q3 | 5,176 | -16 | -0.3% |
| 2025 | Q2 | 5,183 | -33 | -0.7% |
| 2025 | Q1 | 5,175 | -55 | -0.6% |
| 2024 | Q4 | 5,193 | -49 | -0.6% |
| 2024 | Q3 | 5,192 | -46 | -0.4% |
| 2024 | Q2 | 5,216 | +6 | +0.8% |
| 2024 | Q1 | 5,230 | +17 | +0.9% |
| 2023 | Q4 | 5,242 | +35 | +1.4% |
| 2023 | Q3 | 5,238 | +61 | +1.7% |
| 2023 | Q2 | 5,210 | +49 | +1.5% |
See CCSI's complete headcount history, including quarterly breakdowns.
Get the DataCCSI Employee Count by Region (2026)
South Asia accounts for the largest share of CCSI's global workforce with approximately 54% of total employees, followed by Central America and the Caribbean and Sub-Saharan Africa.
CCSI employees by region
| Region | Employees | % of Total |
|---|---|---|
| South Asia | 2,791 | 54.2% |
| Central America and the Caribbean | 598 | 11.6% |
| Sub-Saharan Africa | 441 | 8.6% |
| North America | 349 | 6.8% |
| Southeast Asia | 256 | 5.0% |
| South America | 198 | 3.8% |
| North Africa | 156 | 3.0% |
| Southern Europe | 132 | 2.6% |
| Arab States | 108 | 2.1% |
| Northern Europe | 33 | 0.6% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataCCSI Employee Count by Department (2026)
CCSI's employee groups are Engineering (41.6%), Finance and Operations (40.8%), and Sales and Marketing (17.6%).
CCSI employees by department
| Department | Employees | % of Total |
|---|---|---|
| Engineering | 1,973 | 41.6% |
| Finance and Operations | 1,933 | 40.8% |
| Sales and Marketing | 834 | 17.6% |
Compare CCSI's department mix to industry peers.
See Full DataCCSI Employee Salary by Region (2026)
CCSI's average employee salary is $10,211 globally. Employees in North America receive the highest compensation, with median pay approximately 3.5x the global average. Pay is lowest in South Asia, at a median of $3,000.
CCSI median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| Pacific Islands | $38,000 |
| North America | $36,000 |
| Western Europe | $33,000 |
| Northern Europe | $33,000 |
| Arab States | $20,000 |
| East Asia | $16,000 |
| Eastern Europe | $16,000 |
| Southern Europe | $15,000 |
| Central and Western Asia | $12,000 |
| Central America and the Caribbean | $9,000 |
| South America | $7,000 |
| North Africa | $6,000 |
| Sub-Saharan Africa | $6,000 |
| Southeast Asia | $6,000 |
| South Asia | $3,000 |
Unlock salary by role, level, and city — and compare to CCSI's industry peers.
Unlock Salary DataCCSI Job Openings and Hiring Trends (2023-2026)
- CCSI had 22 active job postings in 2026, a 83.9% increase (+9) from 2025.
- CCSI had 13 active job postings in 2025, a 16.7% increase (+2) from 2024.
- CCSI had 11 active job postings in 2024, a 37.0% decline (-5) from 2023.
- CCSI had 16 active job postings in 2023, a 90.9% increase from 2022.
- Hiring velocity in 2026: 14 new roles/month, down from 24 in 2025 and 13 in 2024.
CCSI's hiring is accelerating: active job postings rose 83.9% in 2026 to 22, with new postings per month climbing from 4 in 2023 to 14 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataCCSI Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across CCSI's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
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Frequently Asked Questions About CCSI
- How fast is CCSI growing?
- In 2026, CCSI's headcount shrank 0.4% to 5,162 employees, down from 5,175 in 2025.
- See the full headcount history
- Where are CCSI employees located?
- Most CCSI employees are based in South Asia (54.2% of headcount), followed by Central America and the Caribbean and Sub-Saharan Africa.
- Explore where the workforce is based
- What is the average salary at CCSI?
- The average employee salary at CCSI is approximately $10.2k per year.
- Analyze the salary distribution
- How many new job postings does CCSI open per year?
- In Q1 2026, CCSI opened 42 new job postings. In 2025, CCSI opened 287 new job postings — about 24 per month.
- Track hiring trends by role
- When was CCSI founded and where is it headquartered?
- CCSI was founded in 2009 and is headquartered in San Diego, California.
- Compare CCSI to industry peers
Speak with a workforce expert about CCSI.
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