How many employees work at SNCF Connect?

About SNCF Connect

SNCF Connect & Tech, a subsidiary of SNCF Voyageurs, is the French digital and e-commerce leader in the mobility sector. Drawing on the expertise of employees based in Lille, Nantes and Paris, including tech experts, SNCF Connect & Tech designs and implements digital solutions serving SNCF group customers. Its ambition: to innovate to make sustainable mobility accessible to all. SNCF Connect & Tech launched SNCF Connect in January, a new digital service, heir to OUI.sncf, which allows you to plan all short and long distance journeys from the ᵉʳ to the last kilometer with: route search, reservation and after-sales service as well as passenger information. In , SNCF Connect has more than a billion visits and millions of tickets sold (the equivalent of , stadiums in France filled every day. SNCF Connect & Tech supports the digital transformation of the SNCF group to address the customer as a whole of its mobility journey and its interactions with SNCF. The company intervenes on all layers of the IS to: • Distribute the railway offers of the SNCF Voyageurs ecosystem (digital and physical front, Middleware with for example, the portal access to offers or the itinerary engine, or even Backend in particular with the TGV Intercités, TER inventories, etc.) • Support customer users and travelers at all stages of their journey (management of passenger information flows to support them at best in nominal or disrupted situations, WiFi on board trains, chatbots or even for customer contacts by SMS, etc.) • Facilitate the work of SNCF agents (provide controllers with the application allowing control during boarding, on board and the fight against fraud, supporting drivers to enable them to plan and prepare their journeys and assisting their driving