How many employees work at Gladly?
Gladly, Inc. has approximately 217 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Gladly’s total headcount has grown 3.6% from 209 employees in 2023 to 217 in 2026.
Is Gladly hiring right now?
Yes, Gladly is actively hiring. Gladly had 15 active job postings in 2026, a 28.6% decline from 2025 — see job openings & hiring trends.
About Gladly’s Workforce
Gladly, Inc. is a Digital Commerce Services company that employs 217 people worldwide as of March 2026. It is the 9th-largest by headcount among its peers. Founded in 2019, the company is headquartered in San Francisco, California.
Gladly's workforce has grown 3.6% from 2023 to 2026, though it is down 3.4% year over year in 2026. It fell to a low of 196 in 2023 Q4 before recovering. Its workforce is concentrated most in North America (80.1%), followed by South America (6.2%) and Southeast Asia (4.7%).
Gladly's functional groups are Finance and Operations (41.4%), Engineering (41.3%), and Sales and Marketing (17.3%). The average salary is $158,785, ranging from a median of $178,000 in North America to $8,000 in Sub-Saharan Africa, down 1.2% year over year in 2026.
Gladly's active job postings fell 28.6% in 2026 to 15, with new postings per month climbing from 6 in 2023 to 14 in 2026. Overall employee sentiment is neutral but declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- San Francisco, California
- Founded
- 2019
- Industry
- Digital Commerce Services
- Employees
- 217
- YoY
- -3.4% (+9)
As of March 2026
Gladly workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Gladly. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsGladly Annual Employee Count (2023-2026)
- Gladly had 217 employees in 2026, a 3.4% decline (+9) from 2025.
- Gladly had 240 employees in 2025, a 0.2% decline (+31) from 2024.
- Gladly had 209 employees in 2024, a 1.4% decline (+13) from 2023.
- Gladly had 196 employees in 2023, a 6.3% decline (+3) from 2022.
Gladly's total workforce has grown from 209 employees in 2023 to 217 in 2026.
Gladly, Inc. quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 217 | +9 | -3.4% |
| 2025 | Q4 | 240 | +31 | -0.2% |
| 2025 | Q3 | 234 | +23 | -2.9% |
| 2025 | Q2 | 223 | +17 | -3.1% |
| 2025 | Q1 | 208 | +4 | -5.4% |
| 2024 | Q4 | 209 | +13 | -1.4% |
| 2024 | Q3 | 211 | +13 | -0.9% |
| 2024 | Q2 | 206 | -3 | -4.3% |
| 2024 | Q1 | 204 | +11 | -1.9% |
| 2023 | Q4 | 196 | +3 | -6.3% |
| 2023 | Q3 | 198 | +12 | -4.2% |
| 2023 | Q2 | 209 | +18 | -4.6% |
See Gladly's complete headcount history, including quarterly breakdowns.
Get the DataGladly Employee Count by Region (2026)
North America accounts for the largest share of Gladly's global workforce with approximately 80% of total employees, followed by South America and Southeast Asia.
Gladly employees by region
| Region | Employees | % of Total |
|---|---|---|
| North America | 168 | 80.1% |
| South America | 13 | 6.2% |
| Southeast Asia | 10 | 4.7% |
| Sub-Saharan Africa | 7 | 3.5% |
| South Asia | 4 | 1.9% |
| Northern Europe | 3 | 1.4% |
| Arab States | 1 | 0.6% |
| East Asia | 1 | 0.6% |
| Western Europe | 1 | 0.6% |
| Pacific Islands | 1 | 0.5% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataGladly Employee Count by Department (2026)
Gladly's employee groups are Finance and Operations (41.4%), Engineering (41.3%), and Sales and Marketing (17.3%).
Gladly employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 89 | 41.4% |
| Engineering | 89 | 41.3% |
| Sales and Marketing | 37 | 17.3% |
Compare Gladly's department mix to industry peers.
See Full DataGladly Employee Salary by Region (2026)
Gladly's average employee salary is $158,785 globally. Employees in North America receive the highest compensation. Pay is lowest in Sub-Saharan Africa, at a median of $8,000.
Gladly median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $178,000 |
| South America | $38,000 |
| Southeast Asia | $14,000 |
| Sub-Saharan Africa | $8,000 |
Unlock salary by role, level, and city — and compare to Gladly's industry peers.
Unlock Salary DataGladly Job Openings and Hiring Trends (2023-2026)
- Gladly had 15 active job postings in 2026, a 28.6% decline (-25) from 2025.
- Gladly had 40 active job postings in 2025, a 126.5% increase (+31) from 2024.
- Gladly had 9 active job postings in 2024, a 56.0% decline (-7) from 2023.
- Gladly had 16 active job postings in 2023, a 90.9% increase from 2022.
- Hiring velocity in 2026: 14 new roles/month, down from 22 in 2025 and 15 in 2024.
Gladly's active job postings fell 28.6% in 2026 to 15, with new postings per month climbing from 6 in 2023 to 14 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataGladly Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Gladly's workforce based on public professional data. Overall sentiment is neutral and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
Similar Digital Commerce Services Companies by Employee Count
Frequently Asked Questions About Gladly
- How fast is Gladly growing?
- In 2026, Gladly's headcount shrank 3.4% to 217 employees, up from 208 in 2025.
- See the full headcount history
- Where are Gladly employees located?
- Most Gladly employees are based in North America (80.1% of headcount), followed by South America and Southeast Asia.
- Explore where the workforce is based
- What is the average salary at Gladly?
- The average employee salary at Gladly is approximately $158.8k per year.
- Analyze the salary distribution
- How many new job postings does Gladly open per year?
- In Q1 2026, Gladly opened 42 new job postings. In 2025, Gladly opened 264 new job postings — about 22 per month.
- Track hiring trends by role
- When was Gladly founded and where is it headquartered?
- Gladly was founded in 2019 and is headquartered in San Francisco, California.
- Compare Gladly to industry peers
Speak with a workforce expert about Gladly.
Book a DemoSee something that doesn't look right? Reach out and our team will review it.