How many employees work at Zendesk?
Zendesk, Inc. has approximately 6,970 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Zendesk’s total headcount has grown 5.5% from 6,608 employees in 2023 to 6,970 in 2026.
Is Zendesk hiring right now?
Yes, Zendesk is actively hiring. Zendesk had 1,009 active job postings in 2026, a 31.8% increase from 2025 — see job openings & hiring trends.
About Zendesk’s Workforce
Zendesk, Inc. is an Information Technology Services company that employs 6,970 people worldwide as of March 2026. It is the 4th-largest by headcount among its peers. Founded in 2007, the company is headquartered in San Francisco, California.
Zendesk's workforce has grown 5.5% from 2023 to 2026, though it is down 0.3% year over year in 2026. It fell to a low of 6,268 in 2024 Q4 before recovering. Its workforce is concentrated most in North America (36.3%), followed by Southeast Asia (11.0%) and Northern Europe (10.6%).
Zendesk's functional groups are Engineering (44.3%), Finance and Operations (40.0%), and Sales and Marketing (15.6%), with Sales and Marketing growing fastest (up 8.3%). The average salary is $120,881, ranging from a median of $164,000 in North America to $24,000 in Southeast Asia, down 0.8% year over year in 2026.
Zendesk's active job postings rose 31.8% in 2026 to 1,009. Overall employee sentiment is neutral but improving.
Sourced from Revelio Labs workforce data.
- Headquarters
- San Francisco, California
- Founded
- 2007
- Industry
- Information Technology Services
- Employees
- 6,970
- YoY
- -0.3% (+684)
As of March 2026
Zendesk workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Zendesk. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsZendesk Annual Employee Count (2023-2026)
- Zendesk had 6,970 employees in 2026, a 0.3% decline (+684) from 2025.
- Zendesk had 6,762 employees in 2025, a 0.7% decline (+494) from 2024.
- Zendesk had 6,268 employees in 2024, a 2.6% decline (-115) from 2023.
- Zendesk had 6,383 employees in 2023, a 4.3% decline (-690) from 2022.
Zendesk's total workforce has grown from 6,608 employees in 2023 to 6,970 in 2026.
Zendesk, Inc. quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 6,970 | +684 | -0.3% |
| 2025 | Q4 | 6,762 | +494 | -0.7% |
| 2025 | Q3 | 6,561 | +248 | -1.6% |
| 2025 | Q2 | 6,382 | -28 | -3.1% |
| 2025 | Q1 | 6,286 | -138 | -3.2% |
| 2024 | Q4 | 6,268 | -115 | -2.6% |
| 2024 | Q3 | 6,313 | -141 | -2.0% |
| 2024 | Q2 | 6,410 | -198 | -1.8% |
| 2024 | Q1 | 6,424 | -351 | -2.6% |
| 2023 | Q4 | 6,383 | -690 | -4.3% |
| 2023 | Q3 | 6,454 | -952 | -5.8% |
| 2023 | Q2 | 6,608 | -1,025 | -5.9% |
See Zendesk's complete headcount history, including quarterly breakdowns.
Get the DataZendesk Employee Count by Region (2026)
North America accounts for the largest share of Zendesk's global workforce with approximately 36% of total employees, followed by Southeast Asia and Northern Europe.
Zendesk employees by region
| Region | Employees | % of Total |
|---|---|---|
| North America | 2,444 | 36.3% |
| Southeast Asia | 738 | 11.0% |
| Northern Europe | 711 | 10.6% |
| South Asia | 603 | 9.0% |
| Southern Europe | 414 | 6.2% |
| Pacific Islands | 364 | 5.4% |
| Western Europe | 354 | 5.3% |
| Eastern Europe | 339 | 5.0% |
| Central America and the Caribbean | 275 | 4.1% |
| South America | 191 | 2.8% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataZendesk Employee Count by Department (2026)
Zendesk's employee groups are Engineering (44.3%), Finance and Operations (40.0%), and Sales and Marketing (15.6%).
Zendesk employees by department
| Department | Employees | % of Total |
|---|---|---|
| Engineering | 3,072 | 44.3% |
| Finance and Operations | 2,776 | 40.0% |
| Sales and Marketing | 1,084 | 15.6% |
Compare Zendesk's department mix to industry peers.
See Full DataZendesk Employee Salary by Region (2026)
Zendesk's average employee salary is $120,881 globally. Employees in North America receive the highest compensation, with median pay approximately 1.4x the global average. Pay is lowest in Southeast Asia, at a median of $24,000.
Zendesk median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $164,000 |
| Pacific Islands | $148,000 |
| Northern Europe | $134,000 |
| Western Europe | $132,000 |
| Central and Western Asia | $84,000 |
| East Asia | $67,000 |
| Southern Europe | $67,000 |
| Eastern Europe | $61,000 |
| Arab States | $55,000 |
| South Asia | $32,000 |
| Central America and the Caribbean | $32,000 |
| Southeast Asia | $24,000 |
| South America | $21,000 |
| Sub-Saharan Africa | $18,000 |
| North Africa | $12,000 |
Unlock salary by role, level, and city — and compare to Zendesk's industry peers.
Unlock Salary DataZendesk Job Openings and Hiring Trends (2023-2026)
- Zendesk had 1,009 active job postings in 2026, a 31.8% increase (-315) from 2025.
- Zendesk had 1,324 active job postings in 2025, a 48.1% increase (+513) from 2024.
- Zendesk had 811 active job postings in 2024, a 4.9% decline (-41) from 2023.
- Zendesk had 852 active job postings in 2023, a 104.0% increase from 2022.
- Hiring velocity in 2026: 494 new roles/month, down from 626 in 2025 and 539 in 2024.
Zendesk's active job postings rose 31.8% in 2026 to 1,009.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataZendesk Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Zendesk's workforce based on public professional data. Overall sentiment is neutral and has improved year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
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Frequently Asked Questions About Zendesk
- How fast is Zendesk growing?
- In 2026, Zendesk's headcount shrank 0.3% to 6,970 employees, up from 6,286 in 2025.
- See the full headcount history
- Where are Zendesk employees located?
- Most Zendesk employees are based in North America (36.3% of headcount), followed by Southeast Asia and Northern Europe.
- Explore where the workforce is based
- What is the average salary at Zendesk?
- The average employee salary at Zendesk is approximately $120.9k per year.
- Analyze the salary distribution
- How many new job postings does Zendesk open per year?
- In Q1 2026, Zendesk opened 1,483 new job postings. In 2025, Zendesk opened 7,514 new job postings — about 626 per month.
- Track hiring trends by role
- When was Zendesk founded and where is it headquartered?
- Zendesk was founded in 2007 and is headquartered in San Francisco, California.
- Compare Zendesk to industry peers
Speak with a workforce expert about Zendesk.
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