How many employees work at TEL Contact Center?
Drummond Participações Ltda. has approximately 2,717 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. TEL Contact Center’s total headcount has declined 2.9% from 2,799 employees in 2023 to 2,717 in 2026.
Is TEL Contact Center hiring right now?
Yes, TEL Contact Center is actively hiring. TEL Contact Center had 144 active job postings in 2026, a 65.4% increase from 2025 — see job openings & hiring trends.
About TEL Contact Center’s Workforce
Drummond Participações Ltda. is a Telecommunications Services company that employs 2,717 people worldwide as of March 2026. It is the 11th-largest by headcount among its peers. Founded in 1989, the company is headquartered in Salvador, Brazil.
TEL Contact Center's workforce has declined 2.9% from 2023 to 2026, though it is up 0.8% year over year in 2026. It fell to a low of 2,521 in 2024 Q4 before recovering. Its workforce is concentrated most in South America (95.4%), followed by Central America and the Caribbean (4.1%) and Southern Europe (0.2%).
TEL Contact Center's functional groups are Engineering (58.0%), Finance and Operations (31.7%), and Sales and Marketing (10.3%), with Sales and Marketing growing fastest (up 7.2%). The average salary is $5,926, ranging from a median of $16,000 in Southern Europe to $5,000 in South America, up 4.1% year over year in 2026.
TEL Contact Center's active job postings rose 65.4% in 2026 to 144, with new postings per month climbing from 13 in 2023 to 124 in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- Salvador, Brazil
- Founded
- 1989
- Industry
- Telecommunications Services
- Employees
- 2,717
- YoY
- +0.8% (+178)
As of March 2026
TEL Contact Center workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for TEL Contact Center. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsTEL Contact Center Annual Employee Count (2023-2026)
- TEL Contact Center had 2,717 employees in 2026, a 0.8% increase (+178) from 2025.
- TEL Contact Center had 2,730 employees in 2025, a 1.8% increase (+209) from 2024.
- TEL Contact Center had 2,521 employees in 2024, a 3.7% decline (-217) from 2023.
- TEL Contact Center had 2,738 employees in 2023, a 0.5% increase (-169) from 2022.
TEL Contact Center's total workforce has grown from 2,521 employees in 2024 to 2,717 in 2026. TEL Contact Center's headcount peaked at 2,799 in 2023 before declining in 2024 and recovering through 2025 and 2026.
Drummond Participações Ltda. quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 2,717 | +178 | +0.8% |
| 2025 | Q4 | 2,730 | +209 | +1.8% |
| 2025 | Q3 | 2,650 | +111 | +0.4% |
| 2025 | Q2 | 2,640 | +66 | +0.9% |
| 2025 | Q1 | 2,539 | -122 | -1.7% |
| 2024 | Q4 | 2,521 | -217 | -3.7% |
| 2024 | Q3 | 2,539 | -196 | -2.2% |
| 2024 | Q2 | 2,574 | -225 | -2.8% |
| 2024 | Q1 | 2,661 | -201 | -1.2% |
| 2023 | Q4 | 2,738 | -169 | +0.5% |
| 2023 | Q3 | 2,735 | -254 | -0.6% |
| 2023 | Q2 | 2,799 | -243 | +0.2% |
See TEL Contact Center's complete headcount history, including quarterly breakdowns.
Get the DataTEL Contact Center Employee Count by Region (2026)
South America accounts for the largest share of TEL Contact Center's global workforce with approximately 95% of total employees, followed by Central America and the Caribbean and Southern Europe.
TEL Contact Center employees by region
| Region | Employees | % of Total |
|---|---|---|
| South America | 2,584 | 95.4% |
| Central America and the Caribbean | 112 | 4.1% |
| Southern Europe | 5 | 0.2% |
| North America | 2 | 0.1% |
| Sub-Saharan Africa | 2 | 0.1% |
| Eastern Europe | 2 | 0.1% |
| Southeast Asia | 1 | 0.0% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataTEL Contact Center Employee Count by Department (2026)
TEL Contact Center's employee groups are Engineering (58.0%), Finance and Operations (31.7%), and Sales and Marketing (10.3%).
TEL Contact Center employees by department
| Department | Employees | % of Total |
|---|---|---|
| Engineering | 1,568 | 58.0% |
| Finance and Operations | 857 | 31.7% |
| Sales and Marketing | 279 | 10.3% |
Compare TEL Contact Center's department mix to industry peers.
See Full DataTEL Contact Center Employee Salary by Region (2026)
TEL Contact Center's average employee salary is $5,926 globally. Employees in Southern Europe receive the highest compensation, with median pay approximately 2.7x the global average. Pay is lowest in South America, at a median of $5,000.
TEL Contact Center median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| Southern Europe | $16,000 |
| Central America and the Caribbean | $6,000 |
| South America | $5,000 |
Unlock salary by role, level, and city — and compare to TEL Contact Center's industry peers.
Unlock Salary DataTEL Contact Center Job Openings and Hiring Trends (2023-2026)
- TEL Contact Center had 144 active job postings in 2026, a 65.4% increase from 2025.
- TEL Contact Center had 144 active job postings in 2025, a 79.6% increase (+82) from 2024.
- TEL Contact Center had 62 active job postings in 2024, a 58.3% increase (+28) from 2023.
- TEL Contact Center had 34 active job postings in 2023, a 9.2% increase from 2022.
- Hiring velocity in 2026: 124 new roles/month, up from 121 in 2025 and 35 in 2024.
TEL Contact Center's hiring is accelerating: active job postings rose 65.4% in 2026 to 144, with new postings per month climbing from 13 in 2023 to 124 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataTEL Contact Center Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across TEL Contact Center's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
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Frequently Asked Questions About TEL Contact Center
- How fast is TEL Contact Center growing?
- In 2026, TEL Contact Center's headcount grew 0.8% to 2,717 employees, up from 2,539 in 2025.
- See the full headcount history
- Where are TEL Contact Center employees located?
- Most TEL Contact Center employees are based in South America (95.4% of headcount), followed by Central America and the Caribbean and Southern Europe.
- Explore where the workforce is based
- What is the average salary at TEL Contact Center?
- The average employee salary at TEL Contact Center is approximately $5.9k per year.
- Analyze the salary distribution
- How many new job postings does TEL Contact Center open per year?
- In Q1 2026, TEL Contact Center opened 373 new job postings. In 2025, TEL Contact Center opened 1,455 new job postings — about 121 per month.
- Track hiring trends by role
- When was TEL Contact Center founded and where is it headquartered?
- TEL Contact Center was founded in 1989 and is headquartered in Salvador, Brazil.
- Compare TEL Contact Center to industry peers
Speak with a workforce expert about TEL Contact Center.
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