How many employees work at Intercom?
Intercom, Inc. (California) has approximately 749 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Intercom’s total headcount has declined 4.4% from 783 employees in 2023 to 749 in 2026.
Is Intercom hiring right now?
Yes, Intercom is actively hiring. Intercom had 386 active job postings in 2026, a 96.4% increase from 2025 — see job openings & hiring trends.
About Intercom’s Workforce
Intercom, Inc. (California) is a Digital Commerce Services company that employs 749 people worldwide as of March 2026. It is the 7th-largest by headcount among its peers. Founded in 2011, the company is headquartered in San Francisco, California.
Intercom's workforce has declined 4.4% from 2023 to 2026. It fell to a low of 739 in 2024 Q4 before recovering. Its workforce is concentrated most in Northern Europe (43.3%), followed by North America (32.5%) and Pacific Islands (4.6%).
Intercom's functional groups are Finance and Operations (39.4%), Engineering (37.8%), and Sales and Marketing (22.7%), with Engineering growing fastest (up 1.6%). The average salary is $130,612, ranging from a median of $154,000 in North America to $10,000 in South America, up 2.0% year over year in 2026.
Intercom's active job postings rose 96.4% in 2026 to 386, with new postings per month climbing from 56 in 2023 to 174 in 2026. Overall employee sentiment is neutral but declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- San Francisco, California
- Founded
- 2011
- Industry
- Digital Commerce Services
- Employees
- 749
- YoY
- -0.0% (-11)
As of March 2026
Intercom workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Intercom. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsIntercom Annual Employee Count (2023-2026)
- Intercom had 749 employees in 2026, a 0% no change (-11) from 2025.
- Intercom had 775 employees in 2025, a 0.4% increase (+36) from 2024.
- Intercom had 739 employees in 2024, a 6.8% decline (-70) from 2023.
- Intercom had 809 employees in 2023, a 2.1% decline (-35) from 2022.
Intercom's total workforce has grown from 739 employees in 2024 to 749 in 2026. Intercom's headcount peaked at 809 in 2023 before declining in 2024 and recovering through 2025 and 2026.
Intercom, Inc. (California) quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 749 | -11 | -0.0% |
| 2025 | Q4 | 775 | +36 | +0.4% |
| 2025 | Q3 | 777 | +31 | -2.9% |
| 2025 | Q2 | 782 | +4 | -1.7% |
| 2025 | Q1 | 760 | -23 | -4.1% |
| 2024 | Q4 | 739 | -70 | -6.8% |
| 2024 | Q3 | 746 | -53 | -4.7% |
| 2024 | Q2 | 778 | -5 | -1.3% |
| 2024 | Q1 | 783 | -15 | -1.8% |
| 2023 | Q4 | 809 | -35 | -2.1% |
| 2023 | Q3 | 799 | -144 | -7.0% |
| 2023 | Q2 | 783 | -185 | -9.7% |
See Intercom's complete headcount history, including quarterly breakdowns.
Get the DataIntercom Employee Count by Region (2026)
Northern Europe accounts for the largest share of Intercom's global workforce with approximately 43% of total employees, followed by North America and Pacific Islands.
Intercom employees by region
| Region | Employees | % of Total |
|---|---|---|
| Northern Europe | 321 | 43.3% |
| North America | 241 | 32.5% |
| Pacific Islands | 34 | 4.6% |
| South America | 30 | 4.0% |
| Western Europe | 20 | 2.7% |
| Southeast Asia | 14 | 1.9% |
| Central America and the Caribbean | 14 | 1.9% |
| North Africa | 13 | 1.8% |
| South Asia | 13 | 1.8% |
| Central and Western Asia | 13 | 1.7% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataIntercom Employee Count by Department (2026)
Intercom's employee groups are Finance and Operations (39.4%), Engineering (37.8%), and Sales and Marketing (22.7%).
Intercom employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 292 | 39.4% |
| Engineering | 280 | 37.8% |
| Sales and Marketing | 168 | 22.7% |
Compare Intercom's department mix to industry peers.
See Full DataIntercom Employee Salary by Region (2026)
Intercom's average employee salary is $130,612 globally. Employees in North America receive the highest compensation, with median pay approximately 1.2x the global average. Pay is lowest in South America, at a median of $10,000.
Intercom median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $154,000 |
| Northern Europe | $142,000 |
| Western Europe | $137,000 |
| Pacific Islands | $98,000 |
| Eastern Europe | $61,000 |
| Southern Europe | $56,000 |
| Central America and the Caribbean | $17,000 |
| Central and Western Asia | $16,000 |
| North Africa | $13,000 |
| Sub-Saharan Africa | $13,000 |
| Southeast Asia | $12,000 |
| South Asia | $11,000 |
| South America | $10,000 |
Unlock salary by role, level, and city — and compare to Intercom's industry peers.
Unlock Salary DataIntercom Job Openings and Hiring Trends (2023-2026)
- Intercom had 386 active job postings in 2026, a 96.4% increase (+53) from 2025.
- Intercom had 333 active job postings in 2025, a 52.8% increase (+139) from 2024.
- Intercom had 194 active job postings in 2024, a 92.8% increase (+123) from 2023.
- Intercom had 71 active job postings in 2023, a 15.2% increase from 2022.
- Hiring velocity in 2026: 174 new roles/month, up from 83 in 2025 and 72 in 2024.
Intercom's hiring is accelerating: active job postings rose 96.4% in 2026 to 386, with new postings per month climbing from 56 in 2023 to 174 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataIntercom Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Intercom's workforce based on public professional data. Overall sentiment is neutral and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
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Frequently Asked Questions About Intercom
- How fast is Intercom growing?
- In 2026, Intercom's headcount shrank 0.0% to 749 employees, down from 760 in 2025.
- See the full headcount history
- Where are Intercom employees located?
- Most Intercom employees are based in Northern Europe (43.3% of headcount), followed by North America and Pacific Islands.
- Explore where the workforce is based
- What is the average salary at Intercom?
- The average employee salary at Intercom is approximately $130.6k per year.
- Analyze the salary distribution
- How many new job postings does Intercom open per year?
- In Q1 2026, Intercom opened 523 new job postings. In 2025, Intercom opened 996 new job postings — about 83 per month.
- Track hiring trends by role
- When was Intercom founded and where is it headquartered?
- Intercom was founded in 2011 and is headquartered in San Francisco, California.
- Compare Intercom to industry peers
Speak with a workforce expert about Intercom.
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