How many employees does Genesys Cloud Services have?
Genesys Cloud Services, Inc. has approximately 8,115 total employees worldwide as of June 2026, according to Revelio Labs workforce intelligence data. Genesys Cloud Services’s total headcount has grown 14.9% from 7,061 employees in 2023 to 8,115 in 2026.
Is Genesys Cloud Services hiring right now?
Yes, Genesys Cloud Services is actively hiring. Genesys Cloud Services had 886 active job postings in 2026, a 104.5% increase from 2025 — see job openings & hiring trends.
About Genesys Cloud Services’s Workforce
Genesys Cloud Services, Inc. is an Information Technology Services company that employs 8,115 people worldwide as of June 2026. It is the 4th-largest by headcount among its peers. Founded in 1990, the company is headquartered in Menlo Park, California.
Genesys Cloud Services's workforce has grown 14.9% from 2023 to 2026, up 5.8% year over year in 2026. Its workforce is concentrated most in North America (40.6%), followed by South Asia (14.4%) and Northern Europe (10.9%).
Genesys Cloud Services's functional groups are Finance and Operations (39.4%), Engineering (38.0%), and Sales and Marketing (22.7%), with Sales and Marketing growing fastest (up 4.9%). The average salary is $108,406, ranging from a median of $151,000 in North America to $18,000 in Southeast Asia.
Genesys Cloud Services's active job postings rose 104.5% in 2026 to 886, with new postings per month cooling from 1,764 in 2023 to 541 in 2026. Overall employee sentiment is neutral and broadly stable.
Sourced from Revelio Labs workforce data.
- Headquarters
- Menlo Park, California
- Founded
- 1990
- Industry
- Information Technology Services
- Employees
- 8,115
- YoY
- +5.8% (+447)
As of June 2026
Genesys Cloud Services workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Genesys Cloud Services. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsGenesys Cloud Services Annual Employee Count (2023-2026)
- Genesys Cloud Services had 8,115 employees in 2026, a 5.8% increase (+447) from 2025.
- Genesys Cloud Services had 7,728 employees in 2025, a 4.3% increase (+317) from 2024.
- Genesys Cloud Services had 7,411 employees in 2024, a 3.3% increase (+240) from 2023.
- Genesys Cloud Services had 7,171 employees in 2023, a 2.7% increase (+188) from 2022.
Genesys Cloud Services's total workforce has grown from 7,061 employees in 2023 to 8,115 in 2026.
Genesys Cloud Services, Inc. quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q2 | 8,115 | +447 | +5.8% |
| 2026 | Q1 | 7,924 | +390 | +5.2% |
| 2025 | Q4 | 7,728 | +317 | +4.3% |
| 2025 | Q3 | 7,606 | +287 | +3.9% |
| 2025 | Q2 | 7,668 | +295 | +4.0% |
| 2025 | Q1 | 7,534 | +291 | +4.0% |
| 2024 | Q4 | 7,411 | +240 | +3.3% |
| 2024 | Q3 | 7,319 | +258 | +3.7% |
| 2024 | Q2 | 7,373 | +393 | +5.6% |
| 2024 | Q1 | 7,243 | +357 | +5.2% |
| 2023 | Q4 | 7,171 | +188 | +2.7% |
| 2023 | Q3 | 7,061 | -483 | -6.4% |
See Genesys Cloud Services's complete headcount history, including quarterly breakdowns.
Get the DataGenesys Cloud Services Employee Count by Region (2026)
North America accounts for the largest share of Genesys Cloud Services's global workforce with approximately 41% of total employees, followed by South Asia and Northern Europe.
Genesys Cloud Services employees by region
| Region | Employees | % of Total |
|---|---|---|
| North America | 3,208 | 40.6% |
| South Asia | 1,136 | 14.4% |
| Northern Europe | 861 | 10.9% |
| Southeast Asia | 771 | 9.8% |
| South America | 368 | 4.7% |
| Western Europe | 365 | 4.6% |
| Eastern Europe | 347 | 4.4% |
| Southern Europe | 169 | 2.1% |
| Pacific Islands | 167 | 2.1% |
| East Asia | 156 | 2.0% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataGenesys Cloud Services Employee Count by Department (2026)
Genesys Cloud Services's employee groups are Finance and Operations (39.4%), Engineering (38.0%), and Sales and Marketing (22.7%).
Genesys Cloud Services employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 3,190 | 39.4% |
| Engineering | 3,078 | 38.0% |
| Sales and Marketing | 1,837 | 22.7% |
Compare Genesys Cloud Services's department mix to industry peers.
See Full DataGenesys Cloud Services Employee Salary by Region (2026)
Genesys Cloud Services's average employee salary is $108,406 globally. Employees in North America receive the highest compensation, with median pay approximately 1.4x the global average. Pay is lowest in Southeast Asia, at a median of $18,000.
Genesys Cloud Services median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $151,000 |
| Pacific Islands | $138,000 |
| Western Europe | $121,000 |
| Northern Europe | $108,000 |
| Arab States | $102,000 |
| Southern Europe | $84,000 |
| East Asia | $74,000 |
| Central and Western Asia | $74,000 |
| Eastern Europe | $54,000 |
| Central America and the Caribbean | $40,000 |
| Sub-Saharan Africa | $28,000 |
| South America | $27,000 |
| South Asia | $23,000 |
| Southeast Asia | $18,000 |
| North Africa | $12,000 |
Unlock salary by role, level, and city — and compare to Genesys Cloud Services's industry peers.
Unlock Salary DataGenesys Cloud Services Job Openings and Hiring Trends (2023-2026)
- Genesys Cloud Services had 886 active job postings in 2026, a 104.5% increase (+232) from 2025.
- Genesys Cloud Services had 654 active job postings in 2025, a 15.4% decline (-109) from 2024.
- Genesys Cloud Services had 763 active job postings in 2024, a 4.3% increase (+32) from 2023.
- Genesys Cloud Services had 731 active job postings in 2023, a 31.3% increase from 2022.
- Hiring velocity in 2026: 541 new roles/month, up from 483 in 2025 and 924 in 2024.
Genesys Cloud Services's active job postings rose 104.5% in 2026 to 886, with new postings per month cooling from 1,764 in 2023 to 541 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataGenesys Cloud Services Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Genesys Cloud Services's workforce based on public professional data. Overall sentiment is neutral and has held steady year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
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Frequently Asked Questions About Genesys Cloud Services
- How fast is Genesys Cloud Services growing?
- In 2026, Genesys Cloud Services's headcount grew 5.8% to 8,115 employees, up from 7,668 in 2025.
- See the full headcount history
- Where are Genesys Cloud Services employees located?
- Most Genesys Cloud Services employees are based in North America (40.6% of headcount), followed by South Asia and Northern Europe.
- Explore where the workforce is based
- How many people work at Genesys Cloud Services in North America?
- About 3,208 people work at Genesys Cloud Services in North America, its largest region.
- See headcount by region
- What is the average salary at Genesys Cloud Services?
- The average employee salary at Genesys Cloud Services is approximately $108.4k per year.
- Analyze the salary distribution
- How many new job postings does Genesys Cloud Services open per year?
- Through Q2 2026, Genesys Cloud Services opened 3,244 new job postings. In 2025, Genesys Cloud Services opened 5,793 new job postings — about 483 per month.
- Track hiring trends by role
- When was Genesys Cloud Services founded and where is it headquartered?
- Genesys Cloud Services was founded in 1990 and is headquartered in Menlo Park, California.
- Compare Genesys Cloud Services to industry peers
Speak with a workforce expert about Genesys Cloud Services.
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