How many employees work at Sercom?
Sercom Ltda. has approximately 3,250 total employees worldwide as of December 2025, according to Revelio Labs workforce intelligence data. Sercom's total headcount has declined 19.1% from 4,015 employees in 2023 to 3,250 in 2025.
Data source: Revelio LabsCoverage: Global workforce, 2023–2026Published June 2026
Is Sercom hiring right now?
Yes, Sercom is actively hiring. Sercom had 27 active job postings in 2025, a 20.0% decline from 2024 — see job openings & hiring trends.
About Sercom's Workforce
Sercom Ltda. is a Business Services company that employs 3,250 people worldwide as of December 2025. It is the 9th-largest by headcount among its peers. Founded in 1993, the company is headquartered in Sao Paulo, Brazil.
Sercom's workforce has declined 19.1% from 2023 to 2025, down 8.3% year over year in 2025. It fell to a low of 3,250 in 2025 Q4 before recovering. Its workforce is concentrated most in Brazil (91.8%), followed by Honduras (1.4%) and Mexico (1.0%), with Honduras noted as its fastest-growing location.
Sercom's largest functional groups are Engineering (52.1%), Finance and Operations (36.5%), and Sales and Marketing (11.4%). Median employee tenure is 2.9 years. The average salary is $7,612, ranging from a median of $48,000 in Northern America to $5,000 in Southern Asia.
Sercom's active job postings fell 20.0% in 2025 to 27, with new postings per month climbing from 15 in 2023 to 32 in 2025. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
As of December 2025
Sercom
workforce metrics
Headcount
3.2k
8.3% YoY
Avg. Salary
$7.6k
2.3% YoY
Tenure
2.9yr
0.0yr YoY
Growth Rate
-8.3%
2.7pts YoY
Hiring Rate
Attrition Rate
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Sercom. Compare to peers, export the dataset, and access the full quarterly history.
- Sercom had 3,250 employees in 2025, a 8.3% decline (-281) from 2024.
- Sercom had 3,531 employees in 2024, a 5.6% decline (-202) from 2023.
- Sercom had 3,733 employees in 2023, a 8.7% decline (-340) from 2022.
Sercom's total workforce has declined from 4,015 employees in 2023 to 3,250 in 2025.
Sercom Ltda. — quarterly employee count (2023–2025)
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2025 | Q4 | 3,250 | -281 | -8.3% |
| 2025 | Q3 | 3,364 | -169 | -4.9% |
| 2025 | Q2 | 3,453 | -131 | -3.7% |
| 2025 | Q1 | 3,528 | -129 | -3.6% |
| 2024 | Q4 | 3,531 | -202 | -5.6% |
| 2024 | Q3 | 3,533 | -310 | -8.4% |
| 2024 | Q2 | 3,584 | -348 | -9.3% |
| 2024 | Q1 | 3,657 | -358 | -9.3% |
| 2023 | Q4 | 3,733 | -340 | -8.7% |
| 2023 | Q3 | 3,843 | -341 | -8.5% |
| 2023 | Q2 | 3,932 | -396 | -9.6% |
| 2023 | Q1 | 4,015 | -335 | -8.0% |
Want to see Sercom's complete headcount history back to 2017, including quarterly breakdowns?
Brazil accounts for the largest share of Sercom's global workforce with approximately 92% of total employees, followed by Honduras and Mexico.
Sercom employees by country — 2025
| Country | Employees | % of Total | YoY % |
|---|---|---|---|
| Brazil | 2,992 | 91.8% | -5.0% |
| Honduras | 44 | 1.4% | +0.0% |
| Mexico | 31 | 1.0% | +0.0% |
| Chile | 28 | 0.9% | -3.4% |
| Argentina | 18 | 0.5% | -16.0% |
| India | 14 | 0.4% | +0.0% |
| Spain | 14 | 0.4% | -8.8% |
| United States | 13 | 0.4% | +0.0% |
| Colombia | 11 | 0.3% | +0.0% |
| Dominican Republic | 10 | 0.3% | +0.0% |
Drill into city-level data, hiring trends by region and historic geographic shifts
Sercom's largest employee groups are Engineering (52.1%), Finance and Operations (36.5%), and Sales and Marketing (11.4%).
Sercom employees by department — 2025
| Department | Employees | % of Total | YoY % |
|---|---|---|---|
| Engineering | 1,696 | 52.1% | -4.2% |
| Finance and Operations | 1,189 | 36.5% | -5.4% |
| Sales and Marketing | 371 | 11.4% | -5.2% |
Compare Sercom's department mix to industry peers.
Sercom's average employee salary is $7,612 globally. Employees in Northern America receive the highest compensation, with median pay approximately 6.3x the global average. Pay is lowest in Southern Asia, at a median of $5,000.
Sercom median employee salary by region — 2025 (USD)
| Region | Median Salary |
|---|---|
| Western Europe | $55,000 |
| Northern Europe | $54,000 |
| Northern America | $48,000 |
| Eastern Europe | $35,000 |
| Southern Europe | $20,000 |
| Eastern Asia | $18,000 |
| Central America and the Caribbean | $10,000 |
| Sub-Saharan Africa | $8,000 |
| Southern America | $5,000 |
| Southern Asia | $5,000 |
Unlock salary by role, level, and city — and compare to Sercom's industry peers.
- Sercom had 27 active job postings in 2025, a 20.0% decline (-6) from 2024.
- Sercom had 33 active job postings in 2024, a 27.6% increase (+8) from 2023.
- Sercom had 25 active job postings in 2023, a 77.8% increase from 2022.
- Hiring velocity in 2025: 32 new roles/month, up from 30 in 2024 and 15 in 2023. New metric
Sercom's active job postings fell 20.0% in 2025 to 27, with new postings per month climbing from 15 in 2023 to 32 in 2025.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Revelio Labs tracks employee sentiment across Sercom's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2025.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
- How fast is Sercom growing?
- In 2025, Sercom's headcount shrank 8.3% to 3,250 employees, down from 3,531 in 2024.
- Where are Sercom employees located?
- Most Sercom employees are based in Brazil (91.8% of headcount), followed by Honduras and Mexico.
- What is the average salary at Sercom?
- The average employee salary at Sercom is approximately $7.6k per year.
- How many people does Sercom hire per year?
- In 2025, Sercom opened roughly 384 new roles — about 32 per month.
- When was Sercom founded and where is it headquartered?
- Sercom was founded in 1993 and is headquartered in Sao Paulo, Brazil.
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