How many employees work at Raya Contact Center?
Raya Contact Center (RACC) has approximately 5,241 total employees worldwide as of December 2025, according to Revelio Labs workforce intelligence data. Raya Contact Center's total headcount has declined 13.9% from 6,085 employees in 2023 to 5,241 in 2025.
Data source: Revelio LabsCoverage: Global workforce, 2023–2026Published June 2026
Is Raya Contact Center hiring right now?
Yes, Raya Contact Center is actively hiring. Raya Contact Center had 93 active job postings in 2025, a 10.2% increase from 2024 — see job openings & hiring trends.
About Raya Contact Center's Workforce
Raya Contact Center (RACC) is a Business Services company headquartered in Giza, Egypt, founded in 2001, and listed on the Egyptian Exchange. It employs 5,241 people as of December 2025, ranking the company as the 9th-largest by headcount among its peers.
Raya Contact Center's workforce has declined 13.9% from 2023 to 2025, and it fell to a low of 5,241 in 2025 Q4 before recovering. The majority of employees are based in Egypt (87.4%), with the United Arab Emirates (3.6%) and Saudi Arabia (3.0%) also hosting notable shares; the United States is noted as its fastest-growing location among the top countries.
Raya Contact Center's largest groups by headcount are Finance and Operations (43.2%), Sales and Marketing (34.0%), and Engineering (22.8%), with an average tenure of 3.1 years. The average salary is $9,529, and regional medians vary from $45,000 in Northern America to $2,000 in Sub-Saharan Africa.
Raya Contact Center's active job postings rose 10.2% in 2025 to 93, with postings per month increasing from 82 in 2023 to 86 in 2025. Overall sentiment toward the company is negative and trending downward.
Sourced from Revelio Labs workforce data.
As of December 2025
Raya Contact Center
workforce metrics
Headcount
5.2k
0.4% YoY
Avg. Salary
$9.5k
1.4% YoY
Tenure
3.1yr
0.1yr YoY
Growth Rate
-0.4%
6.3pts YoY
Hiring Rate
Attrition Rate
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Raya Contact Center. Compare to peers, export the dataset, and access the full quarterly history.
- Raya Contact Center had 5,241 employees in 2025, a 0.4% decline (-23) from 2024.
- Raya Contact Center had 5,264 employees in 2024, a 6.7% decline (-367) from 2023.
- Raya Contact Center had 5,631 employees in 2023, a 8.0% decline (-467) from 2022.
Raya Contact Center's total workforce has declined from 6,085 employees in 2023 to 5,241 in 2025.
Raya Contact Center — quarterly employee count (2023–2025)
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2025 | Q4 | 5,241 | -23 | -0.4% |
| 2025 | Q3 | 5,358 | +42 | +0.8% |
| 2025 | Q2 | 5,443 | +106 | +2.0% |
| 2025 | Q1 | 5,375 | -122 | -2.3% |
| 2024 | Q4 | 5,264 | -367 | -6.7% |
| 2024 | Q3 | 5,316 | -428 | -7.7% |
| 2024 | Q2 | 5,337 | -551 | -9.8% |
| 2024 | Q1 | 5,497 | -588 | -10.1% |
| 2023 | Q4 | 5,631 | -467 | -8.0% |
| 2023 | Q3 | 5,744 | -283 | -4.8% |
| 2023 | Q2 | 5,888 | -145 | -2.4% |
| 2023 | Q1 | 6,085 | -62 | -1.0% |
Want to see Raya Contact Center's complete headcount history back to 2017, including quarterly breakdowns?
Egypt accounts for the largest share of Raya Contact Center's global workforce with approximately 87% of total employees, followed by the United Arab Emirates and Saudi Arabia. Raya Contact Center's headcount in the United States is growing fastest among its major locations, up 16.9% year over year in 2025.
Raya Contact Center employees by country — 2025
| Country | Employees | % of Total | YoY % |
|---|---|---|---|
| Egypt | 4,553 | 87.4% | -2.9% |
| United Arab Emirates | 189 | 3.6% | +12.1% |
| Saudi Arabia | 154 | 3.0% | +11.4% |
| Bahrain | 143 | 2.7% | -9.5% |
| United States | 49 | 0.9% | +16.9% |
| India | 23 | 0.4% | -11.0% |
| Ethiopia | 14 | 0.3% | +0.0% |
| Nigeria | 9 | 0.2% | +0.0% |
| Sudan | 8 | 0.2% | +30.8% |
| Germany | 8 | 0.1% | +0.0% |
Drill into city-level data, hiring trends by region and historic geographic shifts
Raya Contact Center's largest employee groups are Finance and Operations (43.2%), Sales and Marketing (34.0%), and Engineering (22.8%).
Raya Contact Center employees by department — 2025
| Department | Employees | % of Total | YoY % |
|---|---|---|---|
| Finance and Operations | 2,262 | 43.2% | -0.7% |
| Sales and Marketing | 1,783 | 34.0% | -4.0% |
| Engineering | 1,193 | 22.8% | -1.2% |
Compare Raya Contact Center's department mix to industry peers.
Raya Contact Center's average employee salary is $9,529 globally. Employees in Northern America receive the highest compensation, with median pay approximately 4.7x the global average. Pay is lowest in Sub-Saharan Africa, at a median of $2,000.
Raya Contact Center median employee salary by region — 2025 (USD)
| Region | Median Salary |
|---|---|
| Eastern Asia | $75,000 |
| Western Europe | $56,000 |
| Northern America | $45,000 |
| Pacific Islands | $44,000 |
| Eastern Europe | $24,000 |
| Arab States | $23,000 |
| South-Eastern Asia | $21,000 |
| Southern Europe | $18,000 |
| Central and Western Asia | $18,000 |
| Southern America | $12,000 |
| Northern Africa | $6,000 |
| Southern Asia | $5,000 |
| Sub-Saharan Africa | $2,000 |
Unlock salary by role, level, and city — and compare to Raya Contact Center's industry peers.
- Raya Contact Center had 93 active job postings in 2025, a 10.2% increase (+9) from 2024.
- Raya Contact Center had 84 active job postings in 2024, a 77.7% increase (+47) from 2023.
- Raya Contact Center had 37 active job postings in 2023, a 45.8% decline from 2022.
- Hiring velocity in 2025: 86 new roles/month, down from 95 in 2024 and 82 in 2023. New metric
Raya Contact Center's hiring is accelerating: active job postings rose 10.2% in 2025 to 93, with new postings per month climbing from 82 in 2023 to 86 in 2025.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Revelio Labs tracks employee sentiment across Raya Contact Center's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2025.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Similar Business Services Companies by Employee Count
- How fast is Raya Contact Center growing?
- In 2025, Raya Contact Center's headcount shrank 0.4% to 5,241 employees, down from 5,264 in 2024.
- Where are Raya Contact Center employees located?
- Most Raya Contact Center employees are based in Egypt (87.4% of headcount), followed by the United Arab Emirates and Saudi Arabia.
- What is the average salary at Raya Contact Center?
- The average employee salary at Raya Contact Center is approximately $9.5k per year.
- How many people does Raya Contact Center hire per year?
- In 2025, Raya Contact Center opened roughly 1,032 new roles — about 86 per month.
- When was Raya Contact Center founded and where is it headquartered?
- Raya Contact Center was founded in 2001 and is headquartered in Giza, Egypt.
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