How many employees work at Raya Contact Center?
Raya Contact Center (RACC) has approximately 5,063 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Raya Contact Center's total headcount has declined 14.5% from 5,920 employees in 2023 to 5,063 in 2026.
Data source: Revelio LabsCoverage: Global workforce, 2023–2026Published June 2026
Is Raya Contact Center hiring right now?
Yes, Raya Contact Center is actively hiring. Raya Contact Center had 141 active job postings in 2026, a 69.9% increase from 2025 — see job openings & hiring trends.
About Raya Contact Center's Workforce
Raya Contact Center (RACC) is a Business Services company that employs 5,063 people worldwide as of March 2026. It is the 9th-largest by headcount among its peers. Founded in 2001, the company is headquartered in Giza, Egypt and trades on the Egyptian Exchange.
Raya Contact Center's workforce has declined 14.5% from 2023 to 2026, down 6.7% year over year in 2026. It fell to a low of 5,063 in 2026 Q1 before recovering. Its workforce is concentrated most in Egypt (87.6%), followed by the United Arab Emirates (3.5%) and Saudi Arabia (2.9%), with the United States, its fastest-growing location.
Raya Contact Center's largest functional groups are Finance and Operations (43.3%), Sales and Marketing (33.8%), and Engineering (22.9%). Median employee tenure is 3.2 years. The average salary is $9,514, ranging from a median of $45,000 in Northern America to $5,000 in Sub-Saharan Africa.
Raya Contact Center's active job postings rose 69.9% in 2026 to 141, with new postings per month cooling from 91 in 2023 to 88 in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
As of March 2026
Raya Contact Center
workforce metrics
Headcount
5.1k
6.7% YoY
Avg. Salary
$9.5k
3.6% YoY
Tenure
3.2yr
0.0yr YoY
Growth Rate
-6.7%
4.5pts YoY
Hiring Rate
Attrition Rate
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Raya Contact Center. Compare to peers, export the dataset, and access the full quarterly history.
- Raya Contact Center had 5,063 employees in 2026, a 6.7% decline (-349) from 2025.
- Raya Contact Center had 5,269 employees in 2025, a 0.7% decline (-38) from 2024.
- Raya Contact Center had 5,307 employees in 2024, a 6.5% decline (-357) from 2023.
- Raya Contact Center had 5,664 employees in 2023, a 7.8% decline (-459) from 2022.
Raya Contact Center's total workforce has declined from 5,920 employees in 2023 to 5,063 in 2026.
Raya Contact Center — quarterly employee count (2023–2026)
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 5,063 | -349 | -6.7% |
| 2025 | Q4 | 5,269 | -38 | -0.7% |
| 2025 | Q3 | 5,394 | +43 | +0.8% |
| 2025 | Q2 | 5,471 | +99 | +1.8% |
| 2025 | Q1 | 5,412 | -117 | -2.1% |
| 2024 | Q4 | 5,307 | -357 | -6.5% |
| 2024 | Q3 | 5,351 | -426 | -7.7% |
| 2024 | Q2 | 5,372 | -548 | -9.7% |
| 2024 | Q1 | 5,529 | -584 | -10.0% |
| 2023 | Q4 | 5,664 | -459 | -7.8% |
| 2023 | Q3 | 5,777 | -262 | -4.4% |
| 2023 | Q2 | 5,920 | -130 | -2.2% |
Want to see Raya Contact Center's complete headcount history back to 2017, including quarterly breakdowns?
Egypt accounts for the largest share of Raya Contact Center's global workforce with approximately 88% of total employees, followed by the United Arab Emirates and Saudi Arabia. Raya Contact Center's headcount in the United States is growing fastest among its major locations, up 12.1% year over year in 2026.
Raya Contact Center employees by country — 2026
| Country | Employees | % of Total | YoY % |
|---|---|---|---|
| Egypt | 4,429 | 87.6% | -6.0% |
| United Arab Emirates | 177 | 3.5% | +6.1% |
| Saudi Arabia | 146 | 2.9% | +9.0% |
| Bahrain | 145 | 2.9% | -6.2% |
| United States | 50 | 1.0% | +12.1% |
| India | 21 | 0.4% | -11.7% |
| Nigeria | 9 | 0.2% | +0.0% |
| Poland | 9 | 0.2% | -38.8% |
| Ghana | 8 | 0.2% | +78.8% |
| Australia | 8 | 0.2% | +0.0% |
Drill into city-level data, hiring trends by region and historic geographic shifts
Raya Contact Center's largest employee groups are Finance and Operations (43.3%), Sales and Marketing (33.8%), and Engineering (22.9%).
Raya Contact Center employees by department — 2026
| Department | Employees | % of Total | YoY % |
|---|---|---|---|
| Finance and Operations | 2,194 | 43.3% | -3.6% |
| Sales and Marketing | 1,710 | 33.8% | -7.7% |
| Engineering | 1,160 | 22.9% | -3.8% |
Compare Raya Contact Center's department mix to industry peers.
Raya Contact Center's average employee salary is $9,514 globally. Employees in Northern America receive the highest compensation, with median pay approximately 4.7x the global average. Pay is lowest in Sub-Saharan Africa, at a median of $5,000.
Raya Contact Center median employee salary by region — 2026 (USD)
| Region | Median Salary |
|---|---|
| Eastern Asia | $74,000 |
| Western Europe | $56,000 |
| Northern America | $45,000 |
| Pacific Islands | $42,000 |
| Eastern Europe | $24,000 |
| Arab States | $24,000 |
| Central and Western Asia | $18,000 |
| Southern Europe | $18,000 |
| Southern America | $13,000 |
| Northern Africa | $6,000 |
| Southern Asia | $5,000 |
| Sub-Saharan Africa | $5,000 |
Unlock salary by role, level, and city — and compare to Raya Contact Center's industry peers.
- Raya Contact Center had 141 active job postings in 2026, a 69.9% increase (+48) from 2025.
- Raya Contact Center had 93 active job postings in 2025, a 10.2% increase (+9) from 2024.
- Raya Contact Center had 84 active job postings in 2024, a 77.7% increase (+47) from 2023.
- Raya Contact Center had 37 active job postings in 2023, a 45.8% decline from 2022.
- Hiring velocity in 2026: 88 new roles/month, up from 86 in 2025 and 95 in 2024. New metric
Raya Contact Center's active job postings rose 69.9% in 2026 to 141, with new postings per month cooling from 91 in 2023 to 88 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Revelio Labs tracks employee sentiment across Raya Contact Center's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Similar Business Services Companies by Employee Count
- How fast is Raya Contact Center growing?
- In 2026, Raya Contact Center's headcount shrank 6.7% to 5,063 employees, down from 5,412 in 2025.
- Where are Raya Contact Center employees located?
- Most Raya Contact Center employees are based in Egypt (87.6% of headcount), followed by the United Arab Emirates and Saudi Arabia.
- What is the average salary at Raya Contact Center?
- The average employee salary at Raya Contact Center is approximately $9.5k per year.
- How many people does Raya Contact Center hire per year?
- In 2026, Raya Contact Center opened roughly 1,056 new roles — about 88 per month.
- When was Raya Contact Center founded and where is it headquartered?
- Raya Contact Center was founded in 2001 and is headquartered in Giza, Egypt.
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