How many employees work at TEL Contact Center?
Drummond Participações Ltda. has approximately 2,432 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. TEL Contact Center's total headcount has declined 8.2% from 2,651 employees in 2023 to 2,432 in 2026.
Data source: Revelio LabsCoverage: Global workforce, 2023–2026Published July 2026
Is TEL Contact Center hiring right now?
Yes, TEL Contact Center is actively hiring. TEL Contact Center had 144 active job postings in 2026, a 65.4% increase from 2025 — see job openings & hiring trends.
About TEL Contact Center's Workforce
Drummond Participações Ltda. is a Telecommunications Services company that employs 2,432 people worldwide as of March 2026. It is the 11th-largest by headcount among its peers. Founded in 1989, the company is headquartered in Salvador, Brazil.
TEL Contact Center's workforce has declined 8.2% from 2023 to 2026, though it is up 6.5% year over year in 2026. It fell to a low of 2,279 in 2025 Q1 before recovering. Its workforce is concentrated most in Brazil (97.1%), followed by El Salvador (2.4%) and Portugal (0.1%), with Mauritius, its fastest-growing location.
TEL Contact Center's largest functional groups are Engineering (56.7%), Finance and Operations (32.8%), and Sales and Marketing (10.5%), with Sales and Marketing growing fastest (up 7.4%). Median employee tenure is 2.2 years. The average salary is $5,804, ranging from a median of $13,000 in Southern Europe to $5,000 in Southern America.
TEL Contact Center's active job postings rose 65.4% in 2026 to 144, with new postings per month climbing from 13 in 2023 to 124 in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
As of March 2026
TEL Contact Center
workforce metrics
Headcount
2.4k
6.5% YoY
Avg. Salary
$5.8k
2.2% YoY
Tenure
2.2yr
0.3yr YoY
Growth Rate
6.5%
15.0pts YoY
Hiring Rate
Attrition Rate
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for TEL Contact Center. Compare to peers, export the dataset, and access the full quarterly history.
- TEL Contact Center had 2,432 employees in 2026, a 6.5% increase (+153) from 2025.
- TEL Contact Center had 2,445 employees in 2025, a 6.5% increase (+154) from 2024.
- TEL Contact Center had 2,291 employees in 2024, a 11.1% decline (-268) from 2023.
- TEL Contact Center had 2,559 employees in 2023, a 7.2% decline (-190) from 2022.
TEL Contact Center's total workforce has grown from 2,279 employees in 2025 to 2,432 in 2026. TEL Contact Center's headcount peaked at 2,651 in 2023 before declining in 2025 and recovering through 2026.
Drummond Participações Ltda. — quarterly employee count (2023–2026)
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 2,432 | +153 | +6.5% |
| 2025 | Q4 | 2,445 | +154 | +6.5% |
| 2025 | Q3 | 2,389 | +66 | +2.8% |
| 2025 | Q2 | 2,372 | -2 | -0.1% |
| 2025 | Q1 | 2,279 | -204 | -8.6% |
| 2024 | Q4 | 2,291 | -268 | -11.1% |
| 2024 | Q3 | 2,323 | -251 | -10.3% |
| 2024 | Q2 | 2,374 | -277 | -11.0% |
| 2024 | Q1 | 2,483 | -214 | -8.2% |
| 2023 | Q4 | 2,559 | -190 | -7.2% |
| 2023 | Q3 | 2,574 | -263 | -9.7% |
| 2023 | Q2 | 2,651 | -256 | -9.2% |
Want to see TEL Contact Center's complete headcount history back to 2008, including quarterly breakdowns?
Brazil accounts for the largest share of TEL Contact Center's global workforce with approximately 97% of total employees, followed by El Salvador and Portugal. TEL Contact Center's headcount in Mauritius is growing fastest among its major locations, up 100.0% year over year in 2026.
TEL Contact Center employees by country — 2026
| Country | Employees | % of Total | YoY % |
|---|---|---|---|
| Brazil | 2,373 | 97.1% | +1.7% |
| El Salvador | 58 | 2.4% | +23.5% |
| Portugal | 3 | 0.1% | +0.0% |
| Poland | 2 | 0.1% | +0.0% |
| Peru | 2 | 0.1% | +0.0% |
| Mauritius | 2 | 0.1% | +100.0% |
| Morocco | 1 | 0.1% | +0.0% |
| Colombia | 1 | 0.0% | +0.0% |
| Chile | 1 | 0.0% | +0.0% |
| South Africa | 1 | 0.0% | +0.0% |
Drill into city-level data, hiring trends by region and historic geographic shifts
TEL Contact Center's largest employee groups are Engineering (56.7%), Finance and Operations (32.8%), and Sales and Marketing (10.5%).
TEL Contact Center employees by department — 2026
| Department | Employees | % of Total | YoY % |
|---|---|---|---|
| Engineering | 1,382 | 56.7% | -0.5% |
| Finance and Operations | 801 | 32.8% | +4.8% |
| Sales and Marketing | 256 | 10.5% | +7.4% |
Compare TEL Contact Center's department mix to industry peers.
TEL Contact Center's average employee salary is $5,804 globally. Employees in Southern Europe receive the highest compensation, with median pay approximately 2.2x the global average. Pay is lowest in Southern America, at a median of $5,000.
TEL Contact Center median employee salary by region — 2026 (USD)
| Region | Median Salary |
|---|---|
| Southern Europe | $13,000 |
| Central America and the Caribbean | $7,000 |
| Southern America | $5,000 |
Unlock salary by role, level, and city — and compare to TEL Contact Center's industry peers.
- TEL Contact Center had 144 active job postings in 2026, a 65.4% increase from 2025.
- TEL Contact Center had 144 active job postings in 2025, a 79.6% increase (+82) from 2024.
- TEL Contact Center had 62 active job postings in 2024, a 58.3% increase (+28) from 2023.
- TEL Contact Center had 34 active job postings in 2023, a 9.2% increase from 2022.
- Hiring velocity in 2026: 124 new roles/month, up from 121 in 2025 and 35 in 2024. New metric
TEL Contact Center's hiring is accelerating: active job postings rose 65.4% in 2026 to 144, with new postings per month climbing from 13 in 2023 to 124 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Revelio Labs tracks employee sentiment across TEL Contact Center's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Similar Telecommunications Services Companies by Employee Count
- How fast is TEL Contact Center growing?
- In 2026, TEL Contact Center's headcount grew 6.5% to 2,432 employees, up from 2,279 in 2025.
- Where are TEL Contact Center employees located?
- Most TEL Contact Center employees are based in Brazil (97.1% of headcount), followed by El Salvador and Portugal.
- What is the average salary at TEL Contact Center?
- The average employee salary at TEL Contact Center is approximately $5.8k per year.
- How many people does TEL Contact Center hire per year?
- In 2026, TEL Contact Center opened roughly 1,488 new roles — about 124 per month.
- When was TEL Contact Center founded and where is it headquartered?
- TEL Contact Center was founded in 1989 and is headquartered in Salvador, Brazil.
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