How many employees work at Citizens Advice?
Citizens Advice Manchester Ltd. has approximately 5,008 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Citizens Advice's total headcount has grown 5.3% from 4,754 employees in 2023 to 5,008 in 2026.
Data source: Revelio LabsCoverage: Global workforce, 2023–2026Published July 2026
Is Citizens Advice hiring right now?
Yes, Citizens Advice is actively hiring. Citizens Advice had 175 active job postings in 2026, a 13.4% increase from 2025 — see job openings & hiring trends.
About Citizens Advice's Workforce
Citizens Advice Manchester Ltd. is a Humanitarian Services company that employs 5,008 people worldwide as of March 2026. It is the 4th-largest by headcount among its peers. Founded in 1939, the company is headquartered in Manchester, United Kingdom.
Citizens Advice's workforce has grown 5.3% from 2023 to 2025 and into 2026, with a year-over-year increase of 0.2% in 2026. Its workforce is concentrated most in the United Kingdom (98.1%), followed by the United States (0.8%) and New Zealand (0.3%), with Canada, its fastest-growing location.
Citizens Advice's largest functional groups are Finance and Operations (47.1%), Sales and Marketing (26.7%), and Engineering (26.1%), with Finance and Operations growing fastest (up 0.7%). Median employee tenure is 3.7 years. The average salary is $50,041, ranging from a median of $55,000 in Northern America to $12,000 in Sub-Saharan Africa.
Citizens Advice's active job postings rose 13.4% in 2026 to 175, with new postings per month cooling from 160 in 2023 to 142 in 2026. Overall employee sentiment is neutral but declining.
Sourced from Revelio Labs workforce data.
As of March 2026
Citizens Advice
workforce metrics
Headcount
5k
0.2% YoY
Avg. Salary
$50k
2.0% YoY
Tenure
3.7yr
0.2yr YoY
Growth Rate
0.2%
3.1pts YoY
Hiring Rate
Attrition Rate
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Citizens Advice. Compare to peers, export the dataset, and access the full quarterly history.
- Citizens Advice had 5,008 employees in 2026, a 0.2% increase (-61) from 2025.
- Citizens Advice had 5,102 employees in 2025, a 1.2% increase (+44) from 2024.
- Citizens Advice had 5,058 employees in 2024, a 3.4% increase (+130) from 2023.
- Citizens Advice had 4,928 employees in 2023, a 4.3% increase (+258) from 2022.
Citizens Advice's total workforce has grown from 4,754 employees in 2023 to 5,008 in 2026.
Citizens Advice Manchester Ltd. — quarterly employee count (2023–2026)
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 5,008 | -61 | +0.2% |
| 2025 | Q4 | 5,102 | +44 | +1.2% |
| 2025 | Q3 | 5,079 | +139 | +2.1% |
| 2025 | Q2 | 5,047 | +139 | +2.8% |
| 2025 | Q1 | 5,069 | +162 | +3.3% |
| 2024 | Q4 | 5,058 | +130 | +3.4% |
| 2024 | Q3 | 4,940 | +132 | +3.6% |
| 2024 | Q2 | 4,908 | +154 | +4.0% |
| 2024 | Q1 | 4,907 | +200 | +4.5% |
| 2023 | Q4 | 4,928 | +258 | +4.3% |
| 2023 | Q3 | 4,808 | +228 | +4.1% |
| 2023 | Q2 | 4,754 | +223 | +4.0% |
Want to see Citizens Advice's complete headcount history back to 2008, including quarterly breakdowns?
The United Kingdom accounts for the largest share of Citizens Advice's global workforce with approximately 98% of total employees, followed by the United States and New Zealand. Citizens Advice's headcount in Canada is growing fastest among its major locations, up 7.0% year over year in 2026.
Citizens Advice employees by country — 2026
| Country | Employees | % of Total | YoY % |
|---|---|---|---|
| United Kingdom | 4,851 | 98.1% | -0.6% |
| United States | 42 | 0.8% | +2.2% |
| New Zealand | 13 | 0.3% | +0.0% |
| Ireland | 4 | 0.1% | +0.0% |
| Canada | 4 | 0.1% | +7.0% |
| South Africa | 3 | 0.1% | +0.0% |
| Thailand | 3 | 0.1% | +0.0% |
| India | 2 | 0.0% | +0.0% |
| Australia | 2 | 0.0% | -29.1% |
| Nigeria | 2 | 0.0% | +0.0% |
Drill into city-level data, hiring trends by region and historic geographic shifts
Citizens Advice's largest employee groups are Finance and Operations (47.1%), Sales and Marketing (26.7%), and Engineering (26.1%).
Citizens Advice employees by department — 2026
| Department | Employees | % of Total | YoY % |
|---|---|---|---|
| Finance and Operations | 2,335 | 47.1% | +0.7% |
| Sales and Marketing | 1,325 | 26.7% | -2.9% |
| Engineering | 1,294 | 26.1% | -0.2% |
Compare Citizens Advice's department mix to industry peers.
Citizens Advice's average employee salary is $50,041 globally. Employees in Northern America receive the highest compensation. Pay is lowest in Sub-Saharan Africa, at a median of $12,000.
Citizens Advice median employee salary by region — 2026 (USD)
| Region | Median Salary |
|---|---|
| Northern America | $55,000 |
| Western Europe | $51,000 |
| Pacific Islands | $48,000 |
| Northern Europe | $43,000 |
| Eastern Europe | $19,000 |
| South-Eastern Asia | $15,000 |
| Sub-Saharan Africa | $12,000 |
| Southern Asia | $3,000 |
Unlock salary by role, level, and city — and compare to Citizens Advice's industry peers.
- Citizens Advice had 175 active job postings in 2026, a 13.4% increase (+40) from 2025.
- Citizens Advice had 135 active job postings in 2025, a 0.7% decline (-1) from 2024.
- Citizens Advice had 136 active job postings in 2024, a 22.0% increase (+27) from 2023.
- Citizens Advice had 109 active job postings in 2023, a 56.1% decline from 2022.
- Hiring velocity in 2026: 142 new roles/month, down from 170 in 2025 and 163 in 2024. New metric
Citizens Advice's active job postings rose 13.4% in 2026 to 175, with new postings per month cooling from 160 in 2023 to 142 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Revelio Labs tracks employee sentiment across Citizens Advice's workforce based on public professional data. Overall sentiment is neutral and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Similar Humanitarian Services Companies by Employee Count
- How fast is Citizens Advice growing?
- In 2026, Citizens Advice's headcount grew 0.2% to 5,008 employees, down from 5,069 in 2025.
- Where are Citizens Advice employees located?
- Most Citizens Advice employees are based in the United Kingdom (98.1% of headcount), followed by the United States and New Zealand.
- What is the average salary at Citizens Advice?
- The average employee salary at Citizens Advice is approximately $50k per year.
- How many people does Citizens Advice hire per year?
- In 2026, Citizens Advice opened roughly 1,704 new roles — about 142 per month.
- When was Citizens Advice founded and where is it headquartered?
- Citizens Advice was founded in 1939 and is headquartered in Manchester, United Kingdom.
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