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About Youtility Center do

Youtility Center do Brasil is part of the “Gruppo Distribuzione Spa, based in Italy since . The first website opened in Brazil was installed in . Today, with sites in the interior of the state of Rio de Janeiro, Youtility Brasil operates in the areas of Technology and Telecommunications, with Traditional and Innovative Solutions in Contact Center: Inbound (Receptive, Outbound (Active, Back Office Service, Telesales, Multichannel and integration with legacy systems, Following technological advances, the Digital Channel, today, combines the potential of self-service with effective specialized human support, ensuring continuity and ease of contact through various channels such as chat, application for mobile devices, email, telephone , Whatsapp or social media. Our Virtual Assistant, whose Artificial Intelligence is stimulated through continuous improvement processes, can serve various sectors of the economy such as Health, Insurance, Energy, Telecommunications and others, focusing on customer resolution and satisfaction, ensuring retention and consequent reduction in management costs.