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About Vivetic

A historic player in outsourcing in France and the Indian Ocean, we operate across the entire value chain to support companies in optimizing their business processes (BPO) and managing their Customer Relations. Certified, we deliver reliable operations to ISO and NF standards. Our skills and expertise in digital relations make our company a reference partner to offer your customers a premium service. Vivetic Group supports you in: - Dematerialization of flows: digitization, subscription processing, dematerialization of documents, creation and database qualification. - Customer Relationship Management (Calls, Emails, Chat, Letters) - Acquisition strategy: real-time lead management, additional sales (up-selling, cross-selling, making appointments. - Writing product descriptions, clipping photos, community animation, Plan /D, Home-staging - Back-Office management: subscription management, contract processing, complaints. Our know-how is based on an understanding of the DNA of our customers, a team of experienced managers and advisors, a continuous improvement approach and an organization allowing flexibility and responsiveness day/day. Vivetic Group provides its clients with a unique combination of proximity, sectoral organization and quality services. We guarantee security and confidentiality of data. The economic and social success of Vivetic Group is based on sustainable and responsible development, put at the service of operational excellence for our customers and our employees. #clientrelation #BPO #callcenter #outsourcer #outsourcing #clientservice #telemarketing #moderation #CRM #contentmanagement #digitalization #digital