How many employees work at NEW Customer Service?
N.E.W. Customer Service Cos. LLC has 16,504 employees, according to Revelio Labs workforce intelligence data. The YoY growth rate is -16.5%.
Data source: Revelio Labs Coverage: Global workforce Latest update: September 2025
About NEW Customer Service
N.E.W. is now Asurion. We’re a technology company. But we’re also an amazing group of people. When you call us, you’ll talk to people with the patience and experience to genuinely help. We understand what it’s like to have a cell phone fall in the swimming pool or a hard drive crash on a term paper. We replace. We fix. We find. We solve. We keep you in the game. Please follow our corporate account at http://www.linkedin.com/company/asurion
As of September 2025
NEW Customer Service
workforce metrics
Headcount
16.5k
Avg. Salary
$60.8k
Tenure
4.6yr
Growth Rate
-16.5%
Hiring Rate
Attrition Rate
For even more metrics data,
reach out to our sales team.
Employee Headcount
Interactive chart of NEW Customer Service annual worldwide employee count from 2023 to 2025.
- NEW Customer Service total number of employees in 2025 was 16,451.121, a 16.5% decline from 2024.
- NEW Customer Service total number of employees in 2024 was 18,075.248, a 7.1% decline from 2023.
- NEW Customer Service total number of employees in 2023 was 19,386.541, a 2.7% decline from 2022.
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Employee Geographic Breakdown
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Active Job Postings
Interactive chart of NEW Customer Service annual active job postings from 2023 to 2025.
- NEW Customer Service active job postings in 2025 was 2,400, a 9.9% increase from 2024.
- NEW Customer Service active job postings in 2024 was 1,916, a 61.1% decline from 2023.
- NEW Customer Service active job postings in 2023 was 3,601, a 57.5% increase from 2022.
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Employee Sentiment
Sentiment Topics
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