How the Healthcare Industry Uses Workforce Intelligence
Healthcare providers are only as good as their staff, but today's industry is fraught with staffing challenges. The recent pandemic and other factors have increased the uncertainty, fatigue, and stress that lead to employee burnout. This problem can spiral out of control, but good workforce intelligence can help healthcare facility administrators preserve their staff.
Revelio Labs provides tools the healthcare industry uses to create teams that can weather today's challenges and maintain effective performance goals. Healthcare administrators use workforce tools to achieve their goals in the following ways:
Workforce Intelligence Improves Recruiting
Good workforce intelligence tools are a powerful way for healthcare providers to improve their recruiting strategies. Our tools help administrators employ a data-driven approach. These software systems gather data from a hospital's best employees and use that data to identify the key qualities of effective caregivers. This approach helps hospital recruiters focus on the candidates that best fit their facility's needs.
Our workforce intelligence tools aren't limited to identifying promising candidates. Identifying quality candidates is only helpful if those candidates can be recruited. Data analysis provided by Revelio Labs also helps hospital administrators understand what motivates ideal candidates. With this information, they can create value propositions that stand out amid competing job openings.
Workforce Intelligence Improves Talent Retention
Improved recruiting strategies are only part of the benefit workforce data offers healthcare providers. In an environment where staff turnover is a widespread problem, retaining skilled caregivers and support staff is a pressing concern. Our tools help hospital administrators retain valuable team members in four ways:
1. Track Which Team Members Are Resigning
Workforce intelligence tools help administrators closely monitor resignation rates among teams across their organization. The data provided by our tools help identify trends in employee turnover.
Some turnover is expected in any organization, but if a hospital's turnover rates begin to skew toward high-value employees, the facility's ability to help patients is at risk. Hospital administrators can use our tools to identify these trends before they become large issues for the organization.
2. Identify Factors That Motivate Employee Resignation
When hospital administrators identify an abnormal turnover trend, the next step is identifying the cause. Workforce data tools help administrators identify the factors that could be contributing to the trend. Our tools help administrators identify various contributing factors, including the following:
- Long wait times before staff members are eligible for promotions or pay raises
- Inadequate compensation ratios
- Difficulties in attaining tenure
- Unusually high-performance demands and long hours
- Low availability of training and improvement opportunities
This data-driven approach to identifying issues can give hospital administrators a clearer picture of their team members' values.
3. Design and Implement Solutions to Retention Problems
Positively identifying problems in a healthcare provider's retention strategy helps administrators create programs that address those problems at their core. When designing a plan to improve employee retention, workforce intelligence gives care facilities valuable information that allows them to target their plans at the root of the problem.
It may be that a hospital's staff needs better paths for career advancement. The organization's onboarding and training programs may need improvement. Whatever the cause of the organization's turnover rates, our tools give administrators a way to develop a better feel for what their staff needs and implement policies that will address those needs.
4. Track the Performance of New Programs
Once implemented, new programs must be monitored and adjusted for maximum effectiveness. Our workforce data tools help healthcare providers track key performance indicators (KPIs) that help them find ways to get the most benefit from their new programs. These KPIs include:
- Decreased resignation rates
- Improved engagement scores
- Reduced patient readmission rates
Performance indicators that don't meet administrators' expectations provide information to help them improve the new programs.
Workforce Intelligence Identifies Future Leaders
A healthcare team may lose its leadership to retirement or some other factor. Savvy healthcare administrators prepare for the inevitable need to promote new leadership. Our workforce intelligence tools help these administrators identify the most effective traits in their organization's current leadership and potential successors who will thrive in these leadership positions.
Identifying these successors early allows healthcare providers to prepare these candidates for their anticipated roles. The organization can then transition smoothly from one leader to the next.
Workforce Intelligence Improves Team Dynamics
Healthcare teams are composed of highly skilled and often highly specialized individuals. To treat their patients effectively, these teams need to operate as a cohesive unit.
Healthcare teams can use workforce data to promote collaboration among team members. The insights provided by our tools may help administrators identify the strengths and weaknesses of team members. With this information, administrators can find ways to mesh individual caregivers into a more effective team.
Revelio Labs Can Help You Optimize Your Workforce
Workforce intelligence can help healthcare providers attract and retain the best talent. Not only can a business benefit, but its patients can also benefit. Revelio Labs can help your organization, too. Contact us to schedule a demo today.
