Employee Questionnaires, What Problem Are You Trying To Solve.
Employee questionnaires generally provide workforce Intelligence, a trending phenomenon among modern businesses. Managers, HR, or investors can use the collected data to gauge performance and satisfaction around policies, strategies, leadership, and more. The best employee questionnaires target specific issues that may need to be addressed.
Collecting Workforce Intelligence
Employee questionnaires can offer invaluable data and feedback concerning various aspects of the business, industry, and organization. The human resource team will need a proper structure for their questionnaires, including specific questions about the issues it seeks to solve. Here's an overview of five problems you can attempt to resolve with employee questionnaires.
1. Low Performance
Performance issues are challenging to confront and resolve. The HR team needs to hire qualified talent, provide adequate training, and create the right incentives for employees. Questionnaires can include specific questions to aid management in determining what's causing incongruent performance from specific departments of employees.
When designing questionnaires to resolve low performance, the HR team should focus on individual and team skill sets. The questionnaires can assess how employees feel concerning the input of their peers, leaders, and others within the workforce. Management can also ask for suggestions on what to improve or change for better employee performance.
2. Employee Dissatisfactions
An unhappy workforce could affect the business in a negative way. The management team must ensure employee issues and dissatisfaction are resolved to maintain a productive workplace. Questionnaires offer the perfect way to collect insights about employee satisfaction and dissatisfaction.
The HR team can ask employees how they feel about the work environment, policies, job requirements, salaries and benefits, career development, and other aspects. Employee questionnaires can help management change leadership styles, policies, or specific structures to eliminate dissatisfactions and keep the key players productive.
3. High Turnover
Questionnaires can offer suggestions on what should be done to reduce turnover and attract more talents. A high turnover rate isn't evidence that your employees are dissatisfied, but it strongly suggests the company may need to improve.
Human resources can use employee questionnaires to ask questions about the work environment, sick days, leave policy, working hours, and other areas impacting turnover. The HR team can use survey feedback to identify why people leave the company.
Human resources can also use survey feedback to improve leadership, incorporate flexible working schedules, and create an autonomous unit. Employee questionnaires will also reveal the dissatisfactions that could push talent to other companies.
4. Knowledge Gaps
The human resource department should ensure the company has enough talent for all job positions. Employee turnover, retirement, and time off can make the process more challenging than it seems. Unforeseen events may also leave the organization with gaps in specific positions, and it's the HR's job to eliminate the gaps.
Employee questionnaires can offer insights about the skill sets missing in the workforce and what's required to fix them. The human resource team can also use insights from employee surveys to plan the hiring process and training more effectively to ensure continuity. Questionnaires and surveys can also reveal opportunities for advancing employee careers.
5. Communication Barriers
Communication is an essential component for workforce cohesion, and management must ensure the company has clear channels and frameworks. Employee questionnaires offer a communication medium and can bridge the language and communication barriers. The HR team can use questionnaires to get feedback about existing communication policies.
Employee surveys and questionnaires open new lines of communication, and everyone gets a chance to respond. The HR team can use questions to understand what employees need and think. Questionnaires also involve employees in the decision-making process, which is crucial in forging a cooperative working relationship and sense of belongingness.
6. Leadership Issues
Employee questionnaires can help the HR team evaluate the performances of supervisors and other key members of the organization to identify leadership issues. Surveys are popular tools organizations use to reflect on the leadership style. The HR team can ask employees questions about their managers that would make doing their job easier.
Asking leadership questions shows you care about the workforce and how they want management to lead. The company can use questionnaires to determine how leadership impacts performance, morale, turnover, and other aspects. Most HR departments collect questionnaire feedback to drive change for improved leadership and workforce performance.
Leveraging Questionnaires for Workforce Intelligence
Employee questionnaires can target various problems within the company, including benchmarking and policymaking. Management can leverage questionnaires to collect workforce intelligence and insights. The challenge is to design comprehensive questions focusing on specific problems, such as low employee morale.
HR teams must also compare and benchmark against competitors to make the most of the workforce data they collect. At the Revelio Labs, we absorb and standardize hundreds of millions of employment data and records, providing a robust HR database for workforce intelligence. You can leverage our resource lab to compare trends, composition, and other workforce data.